IT Support - 1st & 2nd Line
- Hiring Organisation
- Distinct Recruitment
- Location
- Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 per annum
proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our IT hardware, software, and infrastructure while delivering reliable, helpful support … tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues ...