2nd Line Support Analyst
Sheffield, South Yorkshire, United Kingdom
Akkodis
2nd Line Support Analyst £25,000 - £29,000 Driving License Required Sheffield We are looking for an experienced IT support engineer to come in and hit the ground running with our client who are a fast-growing construction organisation. The successful candidate will … growing company. Expect a modern and welcoming culture where you can thrive and meet your full potential. Key Responsibilities: Support on a 2nd line technical level with internal & external teams, ensuring working practices are executed efficiently and service levels achieved. Liaise with 3rd party providers … and suppliers to resolve support issues through to conclusion. Ensure updates are recorded and end users are communicated to within relevant timescales. Prioritise tickets logged according to impact/urgency. Provide support to other offices/teams which could include face-to-face visits. What You More ❯
Employment Type: Permanent
Salary: £25000 - £29000/annum
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