11 of 11 2nd Line Technical Support Jobs in the UK

+ benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role … opportunity to broaden your technical expertise and gain exposure to more complex Tier 3 technologies and projects. Key Responsibilities Provide 1st and 2nd line technical support to a diverse customer base. Troubleshoot and resolve desktop, infrastructure and Microsoft 365 related issues. ...

+ benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role … opportunity to broaden your technical expertise and gain exposure to more complex Tier 3 technologies and projects. Key Responsibilities Provide 1st and 2nd line technical support to a diverse customer base. Troubleshoot and resolve desktop, infrastructure and Microsoft 365 related issues. ...

Technical Support Advisor 2nd Line Department: Service Operations Employment Type: Permanent Location: Shoreham-by-Sea Reporting To: Matt Robertson Compensation: £32,000 - £35,000/year Description Technical Support Advisor- 2nd Line Location: Shoreham … deliver outstanding service and innovative technology solutions. We're looking for an experienced Technical Support Advisor to join a dedicated 2nd Line customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server ...

Technical Support Engineer (2nd Line) Belfast 6-month FTC £30k-£32k Pro rata We are partnering with a highly successful, scaling European e-commerce and technology company that simplifies how large-scale enterprise organisations globally manage and procure cloud software and services. While … personal growth of their people. As they continue to scale their global footprint, they are looking for a sharp, communicative, and analytical 2nd Line Technical Support Agent to join them on an initial 6-month contract. The Role This isn't a standard ...

partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working … globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft ...

Second Line Technical Support Engineer (Shift Patterns) Chertsey, Surrey IT Full time Permanent Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high … forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join our 24x7 technical support team. The successful candidate will have an existing ...

Second Line Liaison Technical Support Analyst You will be part of a busy Service Desk Team. The primary function will be to assist Customers with first and second line support issues, with a particular focus on acting as a point … escalation/liaison between the first/second line engineers and the 3rd line support/project engineering team. About Method IT Method IT are a Microsoft Gold Certified Managed Service Provider, based in Southend on Sea. We hold ISO9001, ISO 27001, Cyber Essential ...

highly skilled Second Line Technical Support Engineer looking to advance your career by joining an MSP to work on a permanent client secondment in Central London? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services … forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join our client's IT team full time at their London head office, close to Goodge Street ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary … + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies click apply ...

main duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Throughout the service desk process, you will remain the single point of contact with the customer … customer and ITRM, providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a broad technical ...

versions Advanced network troubleshooting Firewall configuration DNS, DHCP, TCP/IP and internet routing IT best practices and configurations Role: Providing escalation support to the help desk Setup and configuration – Servers, firewalls, routers, wifi Help with project planning and implementation Going to site to help with installations ...