1 to 25 of 176 2nd Line Support Jobs

2nd Line Support Engineer, Office 365, ITIL, Azure, COR5463 The Role This is an excellent 2nd Line Support Engineer role, working for a company with a growing reputation in their field. At this exciting time to join the company, the … 2nd Line Support Engineer will use knowledge of Office 365 and associated Microsoft technologies to provide support to a wide-ranging list of clients. The Company The 2nd Line Support Engineer will join a Service provider, working with … the latest technologies to support their customers. The 2nd Line Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The current work pattern in place is Hybrid, mainly office-based with some remote working (c. more »

2nd Line Support Engineer, Office 365, ITIL, Azure, COR5463 The Role This is an excellent 2nd Line Support Engineer role, working for a company with a growing reputation in their field. At this exciting time to join the company, the … 2nd Line Support Engineer will use knowledge of Office 365 and associated Microsoft technologies to provide support to a wide-ranging list of clients. The Company The 2nd Line Support Engineer will join a Service provider, working with … the latest technologies to support their customers. The 2nd Line Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The current work pattern in place is Hybrid, mainly office-based with some remote working (c. more »

JOB TITLE : 2nd Line Support Engineer SALARY: £30,000 - £35,000 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Company Pension, Personal development budget. LOCATION: Fareham SETTING: Office based with occasional site visits required. Are you an experience 1st Line Support Engineer looking for a new challenge? Or even a 2nd Line Support Engineer looking for a new position? If so, our client is looking for just that! We are currently looking for a 2nd line support engineer on … behalf of a leading telecoms business. Working within Service Delivery, this role is responsible for the ongoing support of all the company provided IT and Telecoms equipment and software. The role is largely office based with an emphasis on high quality technical support and training our more »

Job Title: IT Technician/1st and 2nd Line Support Technician Location: Hulme, Manchester Salary: £25,276 - £26,927 per annum Job Type: Permanent, Full Time Closing Date: Monday 27th November 2023 The College has a large and varied IT estate, including windows desktops, iMacs … wi-fi etc. We are seeking to appoint an IT Technician to support the staff and students in taking full advantage of IT available. The applicant must have a real … interest and natural enthusiasm for working within IT, with an awareness of developments in computer technology. Main Duties and Responsibilities: Responsibilities: First and second line support for staff and student enquiries by logging, resolving and escalating IT support issues Support all IT more »

Job Title: IT Technician/1st and 2nd Line Support Technician Location: Hulme, Manchester Salary: £25,276 - £26,927 per annum Job Type: Permanent, Full Time Closing Date: Monday 27th November 2023 The College has a large and varied IT estate, including windows desktops, iMacs … wi-fi etc. We are seeking to appoint an IT Technician to support the staff and students in taking full advantage of IT available. The applicant must have a real … interest and natural enthusiasm for working within IT, with an awareness of developments in computer technology. Main Duties and Responsibilities: Responsibilities: First and second line support for staff and student enquiries by logging, resolving and escalating IT support issues Support all IT more »

DV Cleared 1st & 2nd Line Support Analyst Polar Recruitment are currently recruiting on behalf of a leading international IT Services client for a customer focussed DV Cleared 1st & 2nd Line Support Analyst to join the IT Support team … based at a prestigious customer site. The DV Cleared 1st & 2nd Line Support Analyst will have experience of providing 1st and 2nd line support in an enterprise environment, resolving a wide variety of desktop software issues and requests within agreed … have strong technical, communication and customer service skills, and will hold valid DV Level Security Clearance. DV Cleared 1st & 2nd Line Support Analyst - skills & experience: Current DV Level Security Clearance Previous experience providing 1st & 2nd Line Support in an enterprise more »

Are you an experienced 2nd line support engineer looking for your next challenge? Look no further! As a 2nd line support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … systems are up and running at all times. To be successful in this role, you will need to have a strong background in IT support, with a particular focus on Azure and Microsoft 365. The 2nd line support engineer will be familiar with … of different technologies and platforms, and be able to adapt quickly to new challenges as they arise. As a 2nd line support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will more »

2nd line Support Central London, onsite role £35-43K + bens Permanent opportunity for a 2nd line Support Analyst to provide support to end users within a large, established financial organization. In this role you will provide … excellent standards of support to end users within the organization, prioritizing support tickets, IT incidents and events, both at the deskside and over the phone providing regular updates and seeing through to successful resolution. Key skills and experience sought: 5+ years IT support experience … to 2nd line within ITIL environment Experience within financial/financial services environments ideal Provision of support via phone, tickets and at the deskside Escalation of issues of support issues to 3rd line teams and liaison as needed to resolve technical more »

2nd Line Support Engineer Location: Willerby, Hull - Hybrid (2/3 days in office) Salary: £30,000-£35,000 DOE Hours: Monday - Friday 09:00-17:00 About our client: Our client is on a mision to provide lightning fast, reliable broadband that reaches the … fantastic internet and are seeking to close the digital divide seen in rural areas. They are now looking for 2nd line support engineer with SaaS/PaaS experience to provide in-depth technical skills supporting existing and new backend infrastructure and supported systems. This role … go to technical resource for all things technical in the systems team at a deeper technical level. As a 2nd Line Support Engineer your role will involve: -Preparation of new infrastructure that will be critical to both internal and customer facing services. -Build of technical more »

2nd Line Support Engineer Location: Willerby, Hull - Hybrid (2/3 days in office) Salary: £30,000-£35,000 DOE Hours: Monday - Friday 09:00-17:00 About our client: Our client is on a mision to provide lightning fast, reliable broadband that reaches the … fantastic internet and are seeking to close the digital divide seen in rural areas. They are now looking for 2nd line support engineer with SaaS/PaaS experience to provide in-depth technical skills supporting existing and new backend infrastructure and supported systems. This role … go to technical resource for all things technical in the systems team at a deeper technical level. As a 2nd Line Support Engineer your role will involve: -Preparation of new infrastructure that will be critical to both internal and customer facing services. -Build of technical more »

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Remote, COR5456 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a fully remote basis! The Support Engineer Role … The Support Engineer, will provide technical support to a core group of companies based primarily in Yorkshire and surrounding areas. Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 20 sites, troubleshooting … desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support more »

for a forward-thinking ambitious individual who is eager to progress their career in IT. Are you stuck in a 1st line support role eager for the next step, eager to work for a company that promote from within the current department lead started as an … Line so you would work with the first line, 2nd line and 3rd line support teams and over 1500 users to maintain and monitor IT systems and understand and resolve technical issues in a prompt and professional manner. … Engineer Experience/Qualifications: Educational Requirements - GCSE/A Levels/Degree (as per company minimum requirements) Prior experience within a first or second-line technical product or service focused support role. Experience working with Office365 and Microsoft Intune/Endpoint desirable but not essential Ability more »

2nd Line Support Analyst On behalf of our award-winning client based in Huntingdon, we are recruiting a talented 2nd Line Support Analyst. As an 2nd Line Support Analyst, you will take pride in providing … excellent customer service for all employees related to technology-related requests, issues, and incidents. The 2nd Line Support Analyst will be responsible for: Proactively maintain the desktop, telephony, and application infrastructure so that its supported, and failures are minimized Log, analyse, triage, and prioritise all … via Service Improvement Plans Display leadership in the area of specialization, e.g., championing new features and best practice The 2nd Line Support Analystwill have the following: Problem-solving skills with the ability to adopt a logical approach to solving problems. Solid experience working within Microsoft more »

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR5405 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, as they embark on an exciting new chapter, building a new site … and service desk team in Oxfordshire! The Support Engineer Role The Support Engineer, will join a newly created team and site, helping to establish a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will … provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are more »

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR5405 We're looking for a 2nd line Support Analyst to join a pioneering organisation, as they embark on an exciting new chapter, building a new site … and service desk team in Oxfordshire! The Support Engineer Role The Support Engineer, will join a newly created team and site, helping to establish a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will … provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are more »

2nd line Service Desk Support Central London, onsite role £35-43K + bens Permanent opportunity for a 2nd line Service Desk Support Analyst to provide support to end users within a large, established financial organization. In this … role you will provide excellent standards of support to end users within the organization, prioritizing support tickets, IT incidents and events, both at the deskside and over the phone providing regular updates and seeing through to successful resolution. Key skills and experience sought: 5+ years IT … support experience to 2nd line within ITIL environment Experience within financial/financial services environments ideal Provision of support via phone, tickets and at the deskside Escalation of issues of support issues to 3rd line teams and liaison as more »

THIS ROLE IS A SET SHIFT BETWEEN 4PM-12PM BETWEEEN MONDAY - FRIDAY IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based client on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists … service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Provide high quality support by answering calls and tickets directed to the Global Service Desk • Ensure users are more »

2nd Line IT Support Engineer- Liverpool 2nd Line IT Support Engineer with excellent 2nd line desktop support, Office 365, Azure AD, Server Admin & Virtualisation experience is required by a leading firm based in Liverpool. This … a good step up from somebody working at Senior Service Desk level, wanting to progress Experience required: Good 2nd line IT support experience in Windows 10 and MS Office 365, Azure AD etc Networking experience - patching, knowledge of DNS/DHCP, WAN, etc Some experience … with VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or Citrix Good 2nd line IT support experience in Desktop and Laptop PC hardware and software maintenance as well as building/imaging PCs Duties in the role include: Providing 2nd more »

2nd Line Support/2nd Line Support Engineer Location: Guildford - On site role, with potential longer term hybrid working options. 2nd Line Support Engineer required to join a global communications and satellite organisation. The chosen … candidate will provide 2nd Line Support and work closely with the wider IT Team. The 2nd Line Support Engineer will work in with company SLAs and procedures on diagnosing and troubleshooting escalated tickets providing a high level of user experience. more »

I T Support Engineer - 1st & 2nd Line Support - Hertfordshire, Bedfordshire £26,000pa + Extensive Benefits Package Luton, Bedfordshire, Watford, Hertfordshire Windows 7/10/11, SCCM, Desktop Software, MS Applications, MAC, Android, Remote Devices, Laptops, Handheld Devices, PowerShell, ITSM, Active Directory, IT … new technologies which has resulted in expansion and the need to increase IT staffing levels. As of today, there is a need for IT Support Engineers - 1st/2nd Line Support and they are recruiting now! As an IT Support Engineer … 1st & 2nd Line Support, you will be required to deliver day to day IT Business as Usual (BAU) Support Services, also, act as the technical conduit to Senior Support Technicians in improving IT Support Services. The role of the more »

An experienced 2nd Line IT Support Engineer is needed to join the team at this well-established Managed Services Provider with clients across the South of England in Ringwood, Hampshire on a full-time basis. The role involves: Providing remote support High-quality … their diverse IT infrastructures. It is the front-line of the business's objective to provide high-quality, prompt and reliable IT support to all their customers. Candidates must be good communicators, clear thinkers and pleasant people in a crisis. Broad experience is valued, particularly around … sized organisation with varying needs. This is an excellent opportunity to progress your career! About the Role The 2nd Line IT Support Engineer role provides remote service and assistance to multiple customers/clients. This will be an office-based role where you will be more »

2nd Line Digital Support Technician Position : 2nd Line Digital Support Technician Location : Hampshire, UK (must be a commutable distance) Salary: £28,000 pa Hours : Monday - Friday 09:00- 17:00 ( 35 hrs per week) The Business We're working with … National business that provides products that support a wide range of people across the UK in ensuring their care and safety. They're a forward thinking group and across the business have a deep sense of "duty of care" for their customers and staff, its a big part … As part of that service to their customers, they're seeking to grow a newly formed team, by adding 2nd Line Support Engineers with great service skills, a high attention to detail and willingness to learn into their team. The Role As a 2nd more »

2nd Line Support Engineer Belfast - Hybrid Salary: £35,000 We’re looking for an experienced 2nd Line Support Engineer to join my clients … expanding operations in Belfast, on a hybrid basis. The 2nd Line Support Engineer will be responsible for providing second line technical assistance for all clients and end users. This role will enhance the helpdesk efficiency and ensure cooperative support to all … client sites. The day-to-day provision, technical support and the monitoring of clients' systems are the primary responsibilities of the position, these must be carried out efficiently and adhere to SLAs. Skillset: O365 Active Directory VMWare, Hyper V Windows Server Cisco Benefits: 28 days holiday Private healthcare more »

2nd Line Support Engineer (MSP) £25,000 - £30,000 Days Based Company Benefits Grimsby Are you an 2nd Line Support Engineer looking to join a , growing business where you will play a pivotal part in the success of the company … The company have been operating since 2012, coming up to their 10 year anniversary. They offer B2B IT & MSP support to a variety of clientele, remotely and on client sites. On offer is the opportunity to take a hands-on approach with the running of the helpdesk, you … contact for end users and their go-to technical expert. Your responsibilities will be to handle all customer queries including Windows desktop and server support, Azure Active Directory administration and support, 365 at an advanced level, support of LAN/WAN/VPN/ more »

2nd Line Support Engineer (MSP) £25,000 - £30,000 + Days Based + Company Benefits Grimsby Are you an 2nd Line Support Engineer looking to join a , growing business where you will play a pivotal part in the success of … the company? The company have been operating since 2012, coming up to their 10 year anniversary. They offer B2B IT & MSP support to a variety of clientele, remotely and on client sites. On offer is the opportunity to take a hands-on approach with the running of the … contact for end users and their go-to technical expert. Your responsibilities will be to handle all customer queries including Windows desktop and server support, Azure Active Directory administration and support, 365 at an advanced level, support of LAN/WAN/VPN/ more »