1 to 25 of 77 2nd Line Support Jobs in the UK

2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support … from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation ...

2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support … from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation ...

TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. … 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you’ll not only develop your technical skills but also have clear progression ...

2nd Line Support Engineer Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. My client is a well established, fast growing and multi-award winning IT Managed Services provider. Due to on-going success and growth they have … immediate requirement for a proven 2nd Line Support Engineer. The 2nd Line Support Engineer will be coming from a fast paced, client facing MSP background where you will have gained a range of technical skills and be driven by outstanding ...

2nd Line Support Engineer Location: Worcester (On-site/Hybrid) Salary: £30,000 – £36,000 Benefits: Competitive salary, training and development, supportive team environment, career progression opportunities Our client, a leading organisation in its sector, is hiring a 2nd Line Support … opportunity to play a key part in maintaining IT operations while developing your technical expertise in a collaborative environment. What you’ll do: Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support ...

2nd Line Support Engineer | Liverpool | MSP We've partnered with a well-established technology provider that delivers a range of services including connectivity, cloud solutions, security, and IT infrastructure support. They pride themselves on being a people-first business, building strong, long-term relationships with … their clients. Overview: We're looking for a technically strong 2nd Line Support Engineer to join a growing service desk team. This role is ideal for someone confident handling escalations while gaining exposure to more advanced infrastructure and cloud technologies. With the business continuing ...

2nd Line IT Support Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have … develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line IT Support Technician to join a respected IT services provider based in Rochester. This is a full-time, office ...

2nd Line Support Engineer Location: Bristol (Hybrid working) Salary: £30,000–£36,000 Benefits: Competitive package + flexible working + career development Our client, a leading organisation in its sector, is hiring a 2nd Line Support Engineer to provide high … work across a broad technology stack while developing your troubleshooting and customer-facing skills in a collaborative team. What you'll do: Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated incidents and service requests Support Microsoft environments ...

/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing … days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support ...

2nd Line Support Engineer Location: Fully Remote Day Rate: £190 per day (Outside IR35) Contract Length: 3 months Our client, a leading managed service provider, is looking for a 2nd Line Support Engineer to support a busy service … range of cloud-based technologies, with a strong focus on Azure, supporting multiple clients in a fast-paced setting. What you’ll do Provide 2nd line technical support across infrastructure and cloud environments Troubleshoot and resolve escalated incidents and service requests Support ...

/2nd Line Support Engineer Location: High Wycombe (Office-based, occasional customer site visits) Salary: £24,000 - £34,000 DOE + Annual Bonus About the Role This is a fantastic opportunity for you, a 1 Line Support Engineer/… have: Confidently handling 1st-line tickets independently within probation Consistently meeting SLA targets Positive feedback from customers and colleagues Gradual progression into 2nd-line responsibilities Demonstrating initiative and a proactive approach to learning If you are an experienced 1/2 Line support ...

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time | Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid MSP or service desk experience … responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints and networks Supporting Microsoft 365, Windows Server and Active Directory environments Managing tickets and ensuring issues ...

2nd Line IT Support Engineer (MSP) Canterbury, Kent £28,000 – £32,000 (depending on experience) Are you currently working in an MSP and ready to take the next step in your IT support career? Do you enjoy troubleshooting technical issues and seeing problems … continue developing your technical skills across servers, networking, and cloud technologies? If so, this could be an excellent opportunity. We are recruiting for a 2nd Line IT Support Engineer to join a respected IT services provider based in Canterbury. This is a full-time, office ...

Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview We’re hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with … responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions ...

Title: 1st/2nd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £30,000-£35,000 per annum Overview We’re hiring a 1st/2nd Line Support Engineer to join a growing MSP, combining hands-on technical … responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions ...

2nd Line Support working for a manufacturing organisation based in Nottingham. This role is full time. Client Details My client is a successful manufacturing organisation based in Nottingham looking for a full time 2nd Line Support Description Evaluate and recommend … salary Free parking 25 days annual leave plus bank holidays Monday to Friday with flexible start and finish times Progression to a senior role 2nd Line Support ...

Second Line Support Consultant – Microsoft Dynamics Location: Staffordshire Salary: £40,000 Working Pattern: 4 days on‐site (with flexibility) Deliver Exceptional Customer Support in a Microsoft Dynamics Environment An established Microsoft consultancy is looking for an experienced Second Line Support … someone who enjoys problem‐solving, customer interaction, and working with Microsoft ERP technologies in a professional consultancy environment. The Role As a Second Line Support Consultant, you will act as a key escalation point for customer issues, providing deeper technical and functional support across ...

Second Line Support Consultant - Microsoft Dynamics Location: Staffordshire Salary: £40,000 Working Pattern: 4 days on-site (with flexibility) Deliver Exceptional Customer Support in a Microsoft Dynamics Environment An established Microsoft consultancy is looking for an experienced Second Line Support … someone who enjoys problem-solving, customer interaction, and working with Microsoft ERP technologies in a professional consultancy environment. The Role As a Second Line Support Consultant, you will act as a key escalation point for customer issues, providing deeper technical and functional support across ...

2nd Line Support Engineer £25,000 - £32,000 + discretionary bonus, Burgess Hill, Monday to Friday 9am-5:30pm, Permanent, 28 days holiday including bank holidays, Bonus scheme, own transport required The Role A fantastic opportunity for a 2nd Line Support … technical trends and contribute to service improvements Support the wider technical team with complex troubleshooting Requirements The ideal candidate will bring solid 2nd Line experience with exposure to cloud environments, networking, automation, and security practices. Experience with Microsoft cloud tools, networking fundamentals, compliance frameworks ...

2nd Line Support Engineer Ashford £28k - £32k Managed Service Provider (MSP) Full Driving License Required Kent-based | Client site & office travel required Are you currently working in an MSP or service desk environment and ready to take more ownership of technical issues? Do you enjoy … strong next step. The Role We are recruiting for a growing Managed Service Provider who are looking to add a capable and customer-focused 2nd Line Support Engineer to their technical team. This role sits firmly at 2nd Line level, supporting ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Support Engineer Hybrid/Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting … with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem ...

systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support … Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support ...