1 to 25 of 98 2nd Line Support Jobs in the UK

JOB TITLE: 2nd Line IT Support SALARY: £26,000 - £28,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program LOCATION: Nottingham … within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for … consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for a 2nd Line Support Analyst to come and join us at our site in Nottingham. You will be the first point of More ❯

2nd Line Support Technician | Bournemouth | Competitive Salary + Benefits Are you an IT enthusiast with a passion for problem-solving and helping others? Do you enjoy working with a dynamic team, tackling challenges and supporting a wide range of technology? If you thrive in a … client is a growing firm within the legal sector, known for its forward-thinking approach to technology. Their IT team is looking for a 2nd Line Support Technician to join their Bournemouth office and provide technical expertise to 200 users across multiple sites. If you … are proactive, solution-oriented and enjoy troubleshooting, this role offers plenty of opportunities to learn, grow and develop your IT career. As 2nd Line Support Technician , you’ll benefit from: Enhanced holiday allowance + Christmas Shutdown Enhanced pension contributions (1-2% of salary) Flexible working More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder … new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line … Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows More ❯

2nd Line Support Engineer Hyde Park, London The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde … are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans. We are now looking for a 2nd Line Support Engineer* to join us on a full-time, permanent basis. *Actual role title IT Technical Support … a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you! The Role You will be responsible for the 2nd line desktop support for numerous sites across our park locations. You will be working on the support and More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

2nd Line IT Support Engineer 2nd Line IT Support Engineer – Social Messaging Platform – Horsham, West Sussex (Tech stack: 2nd Line IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange … Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2nd Line IT Support Engineer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of More ❯

2nd Line Support Engineer | Bristol | £35,000 DoE Oscar Technology has partnered with a leading MSP in the Bristol area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description … As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. … Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti More ❯

2nd Line Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job … Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer … systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and More ❯

Job Title: 2nd Line Support Advisor Salary: £28,000 - £35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries … 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware/software troubleshooting and remote configurations. Support 1st line with overflow … for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused environment. For more information about this 2nd Line Support Advisor role, please apply or contact Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am More ❯

exciting, and work somewhere that recognises your value, this is your chance. Due to continuous growth across their offices, they are looking for a 2nd Line Support … Advisor to join their dedicated team in Exeter (hybrid) on a full time basis to provide advanced technical support and resolve second-line service queries for customers as part of the Managed Services team. The Benefits The business offers some great benefits such as flexible and … systems, promoting best practices and continuous service improvement. Provide training and guidance to 1st line Technical Support Advisors. Job Title: 2nd Line Support Advisor Salary: £28,000 - £35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time For more More ❯

JOB TITLE: 2nd Line IT Support SALARY: £26,000 - £28,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program LOCATION: Nottingham … within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for … consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for a 2nd Line Support Analyst to come and join us at our site in Nottingham. You will be the first point of More ❯

Due to ambitious growth and expansion, an exciting opportunity has become available for an experienced, enthusiastic, and motivated 2nd Line IT Support Technician to join our client based in Chandler's Ford. The 2nd Line IT Support Technician role will … IT support service whilst attending to regular client support calls and installations as and when required. Main duties of the 2nd Line IT Support Technician: Providing 1st and 2nd Line Technical support, responding to IT queries … of the technical knowledgebase as required Monitoring of the breach queues to ensure tickets are not breaching their SLA’s Key Competencies of the 2nd Line IT Support Technician: Proven track record of supporting IT networks Thorough knowledge of Microsoft Windows desktop applications and MS365 More ❯

IT 2nd Line Support Engineer Oxfordshire - Hybrid £250pd - £300pd - PAYE/Inside IR35 3 Months with possible extension Role Purpose: To provide 2nd line support across a range of IT incidents and service requests, escalating issues outside of the scope … of this role to 3rd line teams and managers accordingly. 2nd line engineers will also be expected to provide guidance and assistance to 1st line colleagues where required. 2nd line engineers should also expect to be involved in physical support … issues and acting as a backfill for site engineers when needed. Operational Duties: Manage and resolve incidents and service requests escalated by 1st line engineers in a timely manner, further escalating to 3rd line support teams and/or 3rd party support More ❯

Role: 2nd Line Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site Are you a 2nd … seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role will suit someone at 2nd line support level of experience. Approx 2-3 years commercial technical experience Keen to learn, and prepared to take on … and guidance to the internal team. Collaborate with third-party vendors and service providers. What We're Looking For Proven experience in an IT 2nd line support technical role. Strong knowledge of Windows, networking (LAN/WAN, VPNs). Server installation and maintenance. Some experience More ❯

2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯

2nd Line Support Engineer - £40-45k - Hybrid in Reading - UK🌳 As a 2nd Line Support Engineer, you will be responsible for handling all escalations from the service desk team. You will work collaboratively to ensure incidents and escalations are … k 🌳Hybrid - 2 days a week on-site in Reading 🌳Great benefits package Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and … macOS. Possess a strong understanding of networking protocols, topologies, and security principles. Requirements: Minimum of 3 years of experience in an IT 1st or 2nd line support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and More ❯

1st & 2nd Line Support - Wakefield Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Wakefield More ❯

1st & 2nd Line Support - Manchester Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Manchester More ❯

IT Support Engineer - 1st/2nd Line Location: Manchester, Remote (UK-based) Day Rate: £(Apply online only)/day Contract: 3 month contract We are hiring for an IT Support Engineer (1st & 2nd Line) on behalf of a digital consultancy … client environments, primarily built on Microsoft technologies. This is a remote position, suitable for an IT Support Engineer with strong 1st and 2nd line experience who thrives in a high-availability helpdesk environment and can confidently manage a range of support tickets with … minimal supervision. Responsibilities: Provide 1st and 2nd line technical support as part of the internal and external helpdesk function Troubleshoot and resolve incidents across user desktops, laptops, and remote environments Support Windows-based systems, including installation, configuration, and ongoing troubleshooting Assist with administration More ❯

IT and AV Support Technician (2nd Line) Department : Digital, Data & Technology Group Salary : Starting from £26,338, rising to £29,959 Closing date : Sunday 04 May 2025 About the role This is a great opportunity for you to develop your IT and Audio Visual (AV … passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in a 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of … an exceptional IT and AV infrastructure in our world-leading research and teaching focussed university. As part of our supportive team of 11 second line analysts, you will be supporting administrative, teaching, and learning activities across the university. Your key activities will include: - Rectifying faults and providing advice More ❯

IT Engineer to join our team supporting Nelsons Solicitors across Nottingham, Leicester and Derby. About the Role: We are seeking a skilled and motivated 2nd Line Support Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2nd line support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st line support … resolutions. Provide training and guidance to 1st line support staff and end-users as needed. Requirements: Proven experience in a 2nd line support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. More ❯

1st/2nd Line Support Engineer Great long-term opportunity to join a well-established team, supporting IT operations for a leading organisation with technology at the heart of its services. Up to £135.00 per day Inside IR35 3-year contract Stonehouse, Gloucestershire - On-site … IT team, delivering essential support and keeping the business running smoothly day-to-day. What you will be doing? Providing 1st and 2nd line technical support to users across the organisation Logging and resolving incidents and service requests via ServiceNow Supporting users both … password resets, and basic troubleshooting Working to defined SLAs and escalating where necessary We need you to have... Solid experience in a 1st/2nd line support role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A More ❯

1st/2nd Line Support Engineer Great long-term opportunity to join a well-established team, supporting IT operations for a leading organisation with technology at the heart of its services. Up to £135.00 per day Inside IR35 3-year contract Stonehouse, Gloucestershire - On-site … IT team, delivering essential support and keeping the business running smoothly day-to-day. What you will be doing? Providing 1st and 2nd line technical support to users across the organisation Logging and resolving incidents and service requests via ServiceNow Supporting users both … password resets, and basic troubleshooting Working to defined SLAs and escalating where necessary We need you to have... Solid experience in a 1st/2nd line support role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A More ❯