1 of 1 3rd Line Engineer Jobs in Dorset

a well-established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rd Line IT Support Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily SME sized (5 to 150 users), but across a … radius. Their office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rd line levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must have strong interest in) supporting and … ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced support engineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work or account More ❯