3rd Line Engineer
Maidstone, Kent, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Constant Recruitment Ltd
3rd Line Engineer Maidstone £45 Are you an experienced IT professional looking to step into a senior support role? Do you enjoy resolving complex technical issues and supporting colleagues with escalations? Are you confident working with servers, networking, and cloud technologies? If so, this 3rd Line Engineer opportunity could be … a strong fit for you. The Role As a 3rd Line Engineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality IT service. You will also play a … key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rd line escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call More ❯
Employment Type: Full-Time
Salary: £42,000 - £47,000 per annum
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