3rdLine Service Desk Engineer Epsom, Surrey As a 3rdLine Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rdLine Service Desk Engineer, with … experience in a similar 2nd/3rdline role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rdLine Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rdLine Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯
3rdLine Support Engineer, COR7287 We have an excellent opportunity for a 3rdLine Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rdLine Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rdLine Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLine Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯
3rdLine IT Engineer Ideal opportunity for a skilled 3rdLine IT Engineer with 5+ years of senior IT support experience, looking to lead infrastructure projects and support a dynamic, multi-site organisation. Full-time, permanent position based in Kent, offering a salary of £45,000 per annum. Immediate start … innovation, they offer a collaborative culture and provide cutting-edge solutions across various industries, including education, healthcare, government, and commercial sectors. What will you be doing? Joining as a 3rdLine IT Engineer, you'll take ownership of both day-to-day infrastructure support and key technology projects. You will be supporting multiple sites, deploying … new systems, leading server and network upgrades, and ensuring the smooth running of complex infrastructure environments. Key responsibilities include: Acting as the go-to expert for 3rdline technical support across multiple UK sites. Leading and delivering infrastructure projects, such as deploying on-premises servers, managing Office 365 tenant migrations, and configuring networks. Overseeing the day-to More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLine Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
We're Hiring! Role: Senior Microsoft Specialist - 3rdLineEngineer Salary: £50,000 + benefits Location: Onsite, Eastbourne Are you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rdLineEngineer) to join our growing IT team … guidance, and solutions across our Microsoft stack. ?? About the Role As a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rdline escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to … design, and implement scalable enterprise solutions. ?? What You'll Do Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.) Take ownership of critical 3rdline incidents, ensuring swift resolution and root cause analysis Lead infrastructure and cloud migration projects end-to-end Support security and compliance initiatives across Microsoft environments Collaborate More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
3rdLine MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rdLine support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rdLineEngineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. ?? The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement ? What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rdLine responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯
3rdLine IT Engineer (Technical Account Manager) Join Our Expert TAM Team Ringwood (BH24) | Up to £39K & Great Benefits Are you a seasoned 3rdLine IT Engineer looking to take your technical career to the next level? Do you enjoy solving complex problems, building strong client relationships, and shaping technical … strategy? If so, entrust IT Group wants to hear from you. Were expanding our Technical Account Manager (TAM) Team , and were looking for a confident, customer-focused engineer with a solid background in infrastructure, cloud services, and endpoint management. This role goes far beyond support youll be a trusted advisor and project leader for your clients. Whats on … Real variety work with different clients and solve a wide range of technical challenges Professional growth well support your development every step of the way Key Responsibilities of the 3rdLine IT Engineer : Acting as the technical lead for a portfolio of clients, owning their long-term technical roadmap Delivering 3rdlineMore ❯
Hastings, East Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine Technical … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdline support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯
We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular … an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdline support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus … A predictable schedule you can plan around Competitive salary that reflects the commitment: £35,000 – £45,000 DOE What we are looking for: Proven experience in a 2nd or 3rdline support role, ideally within an MSP or multi-client environment Strong troubleshooting skills across Windows Server, Microsoft 365, and desktop OS Confident networking knowledge – including configuring More ❯
Role: 3rdLine IT Support Engineer Location: Witney (4 days) Henley (1) Salary: £50,000 - £55,000 Profile A growing organisation based in Witney are looking to add a 3rdLine IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 3rdLine IT Engineerline role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need … to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware More ❯
Role: 3rdLine Support Engineer Location: Gillingham, Kent (with occasional travel) Salary: £45,000 Role setup: Onsite - Mon-Fri, 08:30-17:00 Take the Lead in a High-Impact IT Role Are you an experienced 3rdLine Support Engineer ready to step into a role where your skills really … Be Doing As a key member of the IT team, you'll provide expert-level support and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready. * Deliver 3rdline support across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations* Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure)* Support and enhance networking infrastructure (VPNs, VLANs … with internal teams and third-party vendors* Document solutions and improve infrastructure processes* Mentor 1st/2nd line support staff What You Bring * 5+ years in a 3rdline or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred Technical Skills: * Windows Server More ❯
Role : 3rdLineEngineer Location : Portsmouth (Onsite) Salary : £45,000 - £50,000 Project-Focused Role | Senior Escalations | Progression to Lead & Cloud Were working with a busy and highly technical MSP based in Portsmouth that supports a wide mix of modern infrastructure environments. Theyre now hiring a 3rdLineEngineer to … strong technical skills whos ready to move beyond day-to-day support and start taking ownership of deployments, migrations, and infrastructure improvements. If youre looking for a senior engineer role with room to grow, youll be right at home here. Required Skills: Proven experience with Windows Server, Active Directory & Microsoft 365 Strong knowledge of Hyper-V including clustering More ❯
3rdLine IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00£40,000 - £45,000 About the Role: We're seeking an experienced 3rdLine IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our UK sites, delivering robust solutions and … driving IT projects forward. Key Responsibilities Provide 3rdline support across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft 365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rdline or senior IT infrastructure More ❯
3rdLine IT Support Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rdLine IT Support Engineer, to join a growing wealth management business IT team, based … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide thirdline response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for internal IT … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 3rdLine IT Support Engineer position, please apply immediately to be considered. More ❯
3rdLine Network Engineer Bracknell - on site Salary to £55,000 plus package to around £62,000 Must hold or be eligible for DV Sanderson are working with a major supplier to the UK Government in their search for a 3rdLine Network Engineer to be based in Bracknell. You More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
3rdLine Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite We're looking for an experienced 3rdLine Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real … Azure, Windows Server, VMware). * Acting as an escalation point for the service desk team. * Building strong client relationships through excellent service. What we're looking for: * Strong 3rdline support experience, ideally within a Managed Services environment. * Expertise in cloud and on-premise technologies. * Full UK driving license. * Experience working with both public and private sector More ❯
3rdLine Messaging Application Engineer Basingstoke £55k plus 3% bonus and 10% DV bonus Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rdLine Messaging Engineer for a client of mine who are a leading IT More ❯
3rdLine Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rdLine Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rdline network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯
Role : 3rdLine Infrastructure Engineer Location : Portsmouth (Onsite) Salary : £50,000 - £55,000 Enterprise-Level Projects | Clear Path to Cloud & Architecture | Join a High-Performance Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth/Havant, delivering complex technical solutions to dynamic UK businesses. Theyre now looking for a talented 3rdLine Infrastructure Engineer to join their high-performing team. This is an onsite role, ideal for someone who enjoys close collaboration and tackling advanced infrastructure challenges head-on. Youll act as a senior escalation point and play a lead role in technical project delivery. If you're looking for a hands-on role with exposure More ❯
3rdLine Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite We're looking for an experienced 3rdLine Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real More ❯
3rdLine Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date Join the … team as a 3rdLine Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in the monitoring More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rdLine Support/Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 2nd/3rdline support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
An opportunity has arisen for a 3rdLine Messaging Applications Engineer to join a high-performing, multi-disciplined team within a forward-thinking organisation that champions sustainability through innovation and trust. This is a permanent position supporting secure messaging systems across a shared infrastructure environment. What Youll Be Doing: Incident Management : Take ownership of incidents … by logging, prioritising, and assigning them using appropriate toolsets. Drive each incident through to resolution, keeping records fully updated in line with established work instructions. Escalate issues when required to ensure timely resolution. Problem Management : Carry out comprehensive investigations into existing problems. Gather and analyse data from multiple platforms, delivering expert-level insight and support to drive root More ❯
Basingstoke, Hampshire, South East, United Kingdom
Hotality IT Solutions Ltd
Overview Were looking for a confident, hands-on 3rdLine IT Engineer to join our team. If youre tired of sitting behind a screen all day and want a role where your expertise makes a real impact on-site especially in the hospitality and residential-care sectors this role could be for you. Youll be … project delivery Acting as the go-to advisor for hospitality and residential-care clients Resolving complex issues across servers, networking, virtualisation, and VoIP Leading by example for 2nd Line engineers Building long-term trust and relationships with clients Youll Need Experience In Windows Server/Desktop troubleshooting Hyper-V or VMware (ESXi) VLANs, switching, and network diagnostics 3CX More ❯