3rdLineEngineer - Oxford £45,000 to £50,000 DOE Hybrid (3 days on site) DXP Talent is hiring for a talented 3rdLineEngineer to join our client in Oxford. Joining an established but small team, the 3rdLineEngineer will be supporting our … range of day to day escalations raised from the Service Desk Team in addition to looking after the existing, hybrid Infrastructure. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware (builds and support) - Windows Server (build and support) - Azure AD/… Entra ID - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rdLineEngineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
3rdLineEngineer Maidstone £45 Are you an experienced IT professional looking to step into a senior support role? Do you enjoy resolving complex technical issues and supporting colleagues with escalations? Are you confident working with servers, networking, and cloud technologies? If so, this 3rdLineEngineer opportunity could be … a strong fit for you. The Role As a 3rdLineEngineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality IT service. You will also play a … key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rdline escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call More ❯
Role - 3rdLineEngineer/Technical Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rdLineEngineer with experience across the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for leading … point, providing advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on leadership role, requiring both team leadership skills and strong 3rdLine technical expertise across Microsoft technologies. The Opportunity You will: Act as a 3rdLine escalation point for complex issues. Lead, mentor, and support … a supportive environment. The Person We are seeking a proactive and technically strong leader who enjoys working in a fast-paced MSP environment. The ideal candidate will have: Proven 3rdLine Support technical expertise to act as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
3rdLineEngineer - Mobile Device Management Location: Hatfield - Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud … and on-premises environments. It includes device enrolment, policy enforcement, and 3rdline technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters technical and security … a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 3rdLine Mobile Device Management Engineer, you will be responsible for managing and delivering the mobile operating system deployments, configurations and support for a specific managed More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
3rdLine Storage Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. M.O.D. As a 3rdLine Storage Support Engineer, youll be part of a multi-skilled agile team supporting and maintaining secure Windows infrastructure and enterprise … willingness to learn) Familiarity with ITSM tooling and secure system deployment practices DV-clearable status O.K. Im in, whats next? Apply with your latest CV today to explore this 3rdLine Storage Support Engineer opportunity. AMC/CRI/3ST More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
3rdLine Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong experience More ❯
3rdLine Infrastructure Engineer +Permanent opportunity +On site in Bracknell +SC cleared role - must be eligible for clearance - Sole British nationals only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply … for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rdLine support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or … Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rdline Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯
Role - 3rdLineEngineer/Technical Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rdLineEngineer with experience across the Microsoft stack to join an MSP in their Whiteley offices click apply for full job details More ❯
3rdLine IT Support Engineer Our client is seeking a 3rdLine IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you’ll provide hands-on support across servers, desktops, laptops, mobile devices, specialist applications, and … mobile devices. Maintain IT documentation and ensure smooth daily operations. What we’re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rdLine Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of More ❯
Position: 3rdLine Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rdLine Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot resolve. You'll work closely with infrastructure, development, and network … teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve as an effective point of contact for Internal IT, resolving issues, escalating … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rdline support or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving skills and More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Involved Solutions
3rdLine Support Engineer (M365) - Contract - DV Cleared Location: Milton Keynes/Hybrid Duration: 6 months Rate: £500 per day IR35: Inside The role: A leading Government Institution are seeking a 3rdLine Support Engineer (M365), to provide 3rdline support for Microsoft365 Services including: Exchange, Defender More ❯
london, south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
3rdLine Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯
3rdLine Storage Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. M.O.D. As a 3rdLine Storage Support Engineer, youll be part of a multi-skilled agile team supporting and maintaining secure Windows infrastructure and enterprise More ❯
3rdLine Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rdLine Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rdline network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
3rdLine Storage Support Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rdLine Storage Support Engineer, youll play a vital role in maintaining and supporting enterprise-grade backup and storage solutions, ensuring More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
3rdLine Cloud VMware Engineer Location Basingstoke (5 days on site) Fantastic opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rdLine Cloud VMware Engineer, youll be part of a dynamic team supporting secure cloud infrastructure environments, with a strong focus More ❯
3rdLine Cloud VMware Engineer Location Basingstoke (5 days on site) Fantastic opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rdLine Cloud VMware Engineer, youll be part of a dynamic team supporting secure cloud infrastructure environments, with a strong focus More ❯
3rdLine Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date Join the … team as a 3rdLine Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in the monitoring More ❯
The Service Desk Analyst will play a key role in providing 2nd/3rdline support within the FMCG industry. This position is based in Thatcham and requires a proactive approach to resolving technical challenges efficiently. Client Details The employer is a well-established organisation within the FMCG sector, known for its innovative approach and commitment to … operational excellence. As a mid-sized company, they offer a collaborative environment and a strong focus on delivering quality solutions to their customers. Description Provide 2nd/3rdline support across the organisation. Log and manage service requests and incidents through the ticketing system. Ensure timely resolution of technical problems, escalating when necessary. Assist in setting up More ❯
for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rdLine support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre Trellix and/or TrendMicro Security Products More ❯
ThirdLine Technician Annual Salary: Up to £37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota ThirdLine IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT … infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues … to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep More ❯
Basingstoke, Hampshire, South East, United Kingdom
Morson Talent
Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical services across the UK. They are committed to technology innovation and have a long and proud history of More ❯