3rdLineSupportEngineer, COR7287 We have an excellent opportunity for a 3rdLineSupportEngineer to join a thriving company based in Didcot. The Role Working as a 3rdLineSupportEngineer, the successful candidate will be expected … to take on all problems that come into the support business and aid their solution. The 3rdLineSupportEngineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to … a strong emphasis on employee engagement and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLineSupportEngineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLineSupportEngineer (Azure, 365) Southampton £40,000 - £50,000 3rdLineSupportEngineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdlinesupportengineer that … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdlinesupport team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rdLineSupportengineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLineSupportEngineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
3rdLineSupportEngineer Job Market: IT/Information Technology 3rdLineSupportEngineer - About the role Working in a new , dedicated in house Service Desk function to support the growing business and evolving technology needs. As a ThirdLineEngineer, you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed … technical processes, known issues, and architectural decisions in the knowledge base 3rdLineSupportEngineer - Key requirements Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to More ❯
3rdLine Service Desk Engineer Epsom, Surrey As a 3rdLine Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rdLine Service Desk Engineer, with … experience in a similar 2nd/3rdline role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rdLine Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rdLine Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rdLineSupportEngineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rdLineSupportEngineer to join their team. Job Description As a 3rdLineSupport … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLineSupportEngineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation More ❯
Jobs Search Type All Job Area All 3rdLineSupportEngineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rdLineSupportEngineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to … be an exceptional 3rdlinesupportengineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional … close-knit team in central London, working from the office full-time during probation, then moving to a 4-day office/1-day home setup post-probation. Proven 3rdLinesupport experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with More ❯
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rdLineSupportEngineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLineSupportEngineer to join the … team. As a company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLineSupportEngineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdlinesupport or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯
Senior 3rdLineSupportEngineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol … they deliver expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rdLineSupportEngineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future … a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rdLineEngineer - What You'll Do Provide 3rdline/4th linesupport and resolve complex technical issues More ❯
3rdLine WAN Network SupportEngineer Start Date: ASAP Duration: 6 months (extensions expected) IR35: Inside Rate: £400-450/day (negotiable) Location: Solihull Clearance Required: SC or Eligible for SC (Sole UK Nationals only) Working Pattern: Monday-Friday, 9am-5pm Brief overview on the role/project: * Are you dynamic, self-motivated … and customer focused? Can you configure Juniper SRX & MX series Routers to a 3rdline level. Are you confident with BGP/IPSEC & PKI Prime, MPLS, with a 'right 1st time' approach and attitude? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We … are looking to grow our team with committed people and seek a 3rdline WAN Network Support and Project engineer to deliver for our customers. * We are looking for a 3rdLine WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to More ❯
Role: 3rdLineSupportEngineer Location: Gillingham, Kent (with occasional travel) Salary: £45,000 Role setup: Onsite - Mon-Fri, 08:30-17:00 Take the Lead in a High-Impact IT Role Are you an experienced 3rdLineSupportEngineer ready to step into a role … As a key member of the IT team, you'll provide expert-level support and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready. * Deliver 3rdlinesupport across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations* Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure)* Support and enhance … teams and third-party vendors* Document solutions and improve infrastructure processes* Mentor 1st/2nd linesupport staff What You Bring * 5+ years in a 3rdline or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred More ❯
2nd/3rdlineSupportEngineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rdlineSupportEngineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rdlinesupport engineerto join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : 22 days holiday (increasing with tenure) Matched company pension scheme Sick pay Free on-site parking … table and football table Company laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and firewalls). Log and manage More ❯
IT 3rdLineSupportEngineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
IT 3rdLineSupportEngineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
Technical SupportEngineer (3rdline Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a Technical SupportEngineer … Monday to Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rdlinesupport function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of … days holiday Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Technical SupportEngineer (3rdline Windows O365 Azure) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdlinesupport role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
Barnsley, South Yorkshire, England, United Kingdom
Red Rhino Solutions
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLineSupportEngineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid … July Rate: £275/day (Outside IR35) Contract: 3 months initially (likely to extend) Commitment: Full-time, 5 days a week Ideal Profile: 5+ years' experience in technical support (MSP or customer-facing environment) Strong troubleshooting, escalation, and project skills Key Responsibilities: Act as the escalation point for Level 1 & 2 engineers Manage and implement technical changes from … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯
3rdLine IT SupportEngineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rdLine IT SupportEngineer, to join a growing wealth management … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide thirdline response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 3rdLine IT SupportEngineer position, please apply immediately to be considered. More ❯
Role: 3rdLine IT SupportEngineer Location: Witney (4 days) Henley (1) Salary: £50,000 - £55,000 Profile A growing organisation based in Witney are looking to add a 3rdLine IT Systems SupportEngineer to their team . The ideal candidate will have experience of … working in a 3rdLine IT Engineerline role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Experis
3rdLine Network Engineer - WAN Support - Must be eligible for SC Clearance Sponsorship will be offered We are looking for a confident and capable 3rdLine WAN Network Engineer to join a highly skilled team based in Birmingham. This role offers the chance to work in a technically … tuning. Key Responsibilities: Support and maintain a secure, global WAN network environment Configure Juniper SRX series routers in line with project deadlines Act as a 3rdline escalation point for network-related incidents Deliver network implementation and support activities to a "right first time" standard Collaborate with network architects and designers … to ensure seamless project delivery Contribute to technical knowledge sharing and upskilling within the 3rdline team Essential Skills & Experience: Strong hands-on experience with Juniper SRX and MX platforms Will consider extensive Cisco if no Juniper experience In-depth knowledge of Junos OS and CLI configuration Advanced understanding of BGP, including policy-based routing, load balancing More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing … client base. As a 3rdLineEngineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯
3rdLine IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00£40,000 - £45,000 About the Role: We're seeking an experienced 3rdLine IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our … UK sites, delivering robust solutions and driving IT projects forward. Key Responsibilities Provide 3rdlinesupport across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft 365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rdline or senior IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communication skills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply More ❯