1 to 25 of 143 3rd Line Support Jobs

Senior IT Support Engineer, 2nd Line, 3rd Line, M365, Join to apply for the Senior IT Support Engineer, 2nd Line, 3rd Line, M365, role at Experis UK Senior IT Support Engineer, 2nd Line, 3rd Line, M365, 3 days ago … Be among the first 25 applicants Join to apply for the Senior IT Support Engineer, 2nd Line, 3rd Line, M365, role at Experis UK Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable … As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities Windows Desktop & Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits 🛠️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you’ll be the escalation expert—leading on all things infrastructure and supporting mission-critical systems. You’ll be managing everything from Windows … to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. 🌟 You’ll Stand Out With … Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ✅ What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows … to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out With … Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

We are seeking a skilled 2nd/3rd Line IT Support Engineer with a strong focus on Microsoft 365 and SharePoint administration to join our Crusade Technical Team. This role involves delivering expert IT support and solutions to our clients across the Midlands, both remotely from our office and onsite. You will be … opportunity for an experienced engineer who excels in Microsoft 365, SharePoint, and IT infrastructure support while maintaining a strong customer-service approach. Key Responsibilities Provide 2nd/3rd line IT support for escalated technical issues. Act as a Microsoft 365 and SharePoint specialist, supporting deployments, migrations, and administration. Manage Active Directory, DHCP, DNS … and Group Policy configurations. Configure and maintain SharePoint Online, ensuring best practices for site structure, permissions, and workflows. Administer and support Microsoft 365 services (Exchange, Teams, OneDrive, Intune). Support cloud solutions (Azure, AWS) and contribute to migration projects. Maintain virtualised environments (Hyper-V, VMware). Configure and troubleshoot networking (TCP/IP, VLANs, L3 routing More ❯

IT Support Engineer (3rd Line) Location: Glasgow Hybrid working model - 2 days WFH £45,000-£50,000 Nine Twenty Technology are delighted to be partnering with a managed service provider who are responsible for delivering cutting-edge technology solutions that empower organisations to thrive in a connected and secure digital world. Their focus includes modern … workplace services, cloud enablement, and cybersecurity — all supported by strong partnerships with technology leaders such as Microsoft. Role Overview: They're seeking a skilled and experienced Senior IT Support Engineer to join a dynamic technology services team. As the final point of technical escalation, you’ll play a crucial role in resolving complex IT challenges, supporting a wide … continuous improvement. Contribute to the enhancement of service delivery by staying current with evolving technologies and industry best practices. Core Requirements: At least 5 years of experience in a 3rd line support or senior technical support role, ideally within a Managed Service Provider (MSP). Strong proficiency in: Windows Server (2016–2022), Active More ❯

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. … Leading School is seeking to secure a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line More ❯

IT Support Engineer - 3rd Line - 2nd Line Support. Permanent. T6/MN/1247884. £36k + Benefits Package. 📍 Location: Onsite - Hampton Court, Greater London. 📍 Onsite Working: Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to … work in the UK. Leading School is seeking to secure a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line More ❯

range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background … Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rd Line Engineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a range of … technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms such as More ❯

freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a … in our Liverpool office and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain technical processes, training documentation, and More ❯

Job Title: 3rd Line Support Engineer (MSP) - Location: Hybrid/Lowestoft - Full-Time, Permanent Position - Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering … and scalable IT solutions, with a strong emphasis on proactive support and long-term client relationships. Our IT support team are looking for an experienced 3rd Line Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you … re confident across Windows environments, cloud platforms, and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rd Line Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support More ❯

Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server … administration, in line with business requirements and security needs Contributing to IT projects, in line with business focus Managing and supporting local and cloud services for availability/health/capacity The role will require: A thorough understanding of troubleshooting IT problems Enthusiasm and initiative to prioritise and resolve issues quickly Excellent team and communications skills … Supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting Hardware and life cycle management of servers and workstation/laptops Administering and supporting e-mail server, Active Directory and business continuity Articulating technical concepts to a varied business audience Advising third parties on how their technologies integrate with the core systems Working alongside More ❯

Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server … administration, in line with business requirements and security needs- contributing to IT projects, in line with business focus- managing and supporting local and cloud services for availability/health/capacity The role will require: - a thorough understanding of troubleshooting IT problems- enthusiasm and initiative to prioritise and resolve issues quickly- excellent team and communications skills … supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting- hardware and life cycle management of servers and workstation/laptops- administering and supporting e-mail server, Active Directory and business continuity- articulating technical concepts to a varied business audience- advising third parties on how their technologies integrate with the core systems- working alongside More ❯

Join to apply for the 3rd Line IT Support Engineer role at Preferred Title 2 days ago Be among the first 25 applicants Join to apply for the 3rd Line IT Support Engineer role at Preferred Title Get AI-powered advice on this job and more exclusive features. A growing … business is seeking an experiences and motivated 3rd Line IT Support Engineer to join its dynamic team in Dundee. You will ideally possess a strong technical background, excellent problem-solving skills and a passion for delivering exceptional IT support services to clients. This is a crucial role, providing advanced technical assistance to resolve … from home. You must be currently located within theDundee region (no more than 30 minutes drive). This is a predominantly office-based role except for client visits. As 3rd Line IT Support Engineer, your responsibilities will include: Providing expert-level technical support and troubleshooting for a wide range of IT issues, including More ❯

Job Title: 3rd Line IT Engineer Salary: Up to £45,000 Location: Maldon, Essex We're working with a well-established, friendly Managed Service Provider (MSP) based in Maldon, Essex, who are looking for a 3rd Line IT Engineer to join their growing team. This is a fantastic opportunity for a skilled, experienced engineer … re looking for a senior role with real variety, plenty of autonomy, and ongoing opportunities to gain further certifications, this could be a perfect fit. The Role: As a 3rd Line Engineer, you'll be a senior technical point of escalation within the business, supporting both the Service Desk team and clients directly. You'll work on … environment? Structured training & funded certifications? Senior technical role with autonomy and variety? Ongoing career progression opportunities? Regular team events and a positive, supportive culture If you're an experienced 3rd Line Engineer looking for your next challenge with a genuinely nice company that invests in its people More ❯

2nd/3rd line Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rd line Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rd line support engineerto join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : 22 days holiday (increasing with tenure) Matched company pension scheme Sick pay Free on-site parking Monthly team lunch clubs and … table and football table Company laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and firewalls). Log and manage More ❯

We are seeking a highly skilled and experienced Third Line Support Analyst to join our dynamic IT support team within a fast-paced Managed Service Provider (MSP) environment. This role involves a customer focused approach, handling complex technical issues, leading incident and problem resolution efforts, and acting as an escalation point for the 1st … and 2nd line support teams. The ideal candidate will have strong problem-solving abilities, deep technical knowledge across a broad range of systems, and the ability to work effectively under pressure. Responsibilities Act as a final escalation point for 1st and 2nd line, while providing technical mentoring to junior engineers Troubleshoot and resolve complex …/software issues. Document resolutions, knowledge articles, and client environments in the service management system. Ensure SLA compliance Essential Skills & Experience Minimum 3 years' experience in a similar third line support or senior IT support role within an MSP environment Along with our Project Manager have the ability to technically lead, implement and deliver More ❯

2nd/3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates … without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a … strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers More ❯

re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your … Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues, value being … trusted escalation point for colleagues, and appreciate a supportive team culture where your ideas make a genuine difference. In particular, you'll succeed if you: Currently provide 2nd or 3rd line support and want more responsibility. Have experience in an MSP or education support role. Naturally become the reliable voice colleagues turn to More ❯

rd Line IT Support Engineer Our client is seeking an experienced and motivated 3 rd Line IT Support Engineer to join their dynamic team in Dundee. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our … assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is predominantly office based in Dundee. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support … including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting steps for internal knowledge base and client-facing documentation. Participate in client meetings to provide technical insights, recommendations, and updates on ongoing projects and support More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for … an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote More ❯

3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT … Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for … an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for … an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an … end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop More ❯

Job Description 3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line More ❯

Social network you want to login/join with: We are seeking a highly skilled and experienced Third Line Support Analyst to join our dynamic IT support team within a fast-paced Managed Service Provider (MSP) environment. This role involves a customer focused approach, handling complex technical issues, leading incident and problem resolution efforts … and acting as an escalation point for the 1st and 2nd line support teams. The ideal candidate will have strong problem-solving abilities, deep technical knowledge across a broad range of systems, and the ability to work effectively under pressure. Responsibilities Act as a final escalation point for 1st and 2nd line, while providing … to resolve hardware/software issues. Document resolutions, knowledge articles, and client environments in the service management system. Ensure SLA compliance Minimum 3 years' experience in a similar third line support or senior IT support role within an MSP environment Along with our Project Manager have the ability to technically lead, implement and deliver More ❯