4 of 4 3rd Line Support Engineer Jobs in Coventry

required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an … Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any … system changes. We are looking for an impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. #J-18808-Ljbffr More ❯

Job Description 3rd Line Support Engineer Location: Coventry - Fully Onsite Salary: £35,000 - £50,000 Responsibilities: You will be working for a growing and expanding MSP, dedicated to one of their VIP clients, providing escalated 3rd Line Support … a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Customer Support: Handle escalated calls from customers across the UK. Provide excellent customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing … customer environments. On-Site Support: Travel to customer sites as required for planned meetings or project work. Maintenance and Preparation: Run daily checks on backups and carry out preventative maintenance on customer environments. Project Work: Complete small projects, including researching and testing new products and technologies. Benefits: Life More ❯

Responsibilities: You will be working for a growing and expanding MSP, and you will be dedicated to one of their VIP clients, providing escalated 3rd Line Support and working on improvement and implementation projects. The ideal candidate will have a proven history of troubleshooting and … resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Customer Support: Handle escalated calls from customers around the UK. Provide excellent levels of customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. On-Site … Support: Travel to customer sites as required for planned meetings or project work. Maintenance and Preparation: Run daily checks on backups and carry out preventative maintenance on customer environments. Project Work: Complete small projects, including researching and testing new products and technologies. Benefits: Life Assurance, Health Insurance, Paid More ❯

to login/join with: You will be working for a growing and expanding MSP, dedicated to one of their VIP clients, providing escalated 3rd Line Support, and working on improvement and implementation projects. The ideal candidate will have a proven history of troubleshooting and … resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Customer Support: Handle escalated calls from customers across the UK. Provide excellent customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. On-Site Support More ❯