24 of 24 3rd Line Support Jobs in the North West

Join to apply for the 3rd Line Support Engineer role at TieTalent 1 day ago Be among the first 25 applicants Join to apply for the 3rd Line Support Engineer role at TieTalent About Position: 3rd Line Support Engineer Location: Merseyside (On-site) Employment Type: Full-time Role Overview We are seeking an experienced 3rd Line Support Engineer to join our IT team. This role is responsible for resolving complex technical issues and providing advanced support … Collaborate with IT colleagues on infrastructure projects and improvements Stay up to date with emerging technologies and best practices Qualifications & Skills Proven experience in 3rd line technical support Strong knowledge of system diagnostics and performance optimization Expertise in system security and infrastructure management Excellent documentation More ❯

We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing … working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line … service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to More ❯

succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office … apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line … service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to More ❯

Job Advert: 3rd Line Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a … key Public Sector client in Manchester as they seek to appoint a highly skilled 3rd Line Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the … management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. More ❯

Bodycote Macclesfield, England, United Kingdom 3rd Line Technical Support - IT Join Our Team as a 3rd Line Technical Support - IT! Are you a skilled IT professional looking for a dynamic role that blends hands-on technology work with travel and … collaboration across Europe and the US? Bodycote Group IT is seeking a 3rd Line Technical Support Specialist to join our team. This is a great chance to work in a diverse, technically challenging environment with cutting-edge and legacy technologies. Key Responsibilities: Responsibility for resolving … ongoing BAU IT projects to upgrade and improve the Bodycote infrastructure. Qualifications, Experience and Skills: Minimum of 5 years of experience operating as a 3rd line support or similar. Strong technical background covering Active Directory, Exchange 2016, Exchange Online, Office 365, Azure Services, Remote Desktop More ❯

3rd Line Support - Contract Opportunity The Opportunity: Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well … ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rd line support role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯

provided by FORT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range 3rd Line Support The Opportunity: Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple … platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well as Microsoft Dynamics, in an environment where technology drives business success. This is an exciting opportunity to take on a pivotal role within a high-performing team, ensuring … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rd line support role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯

3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want … invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an … Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯

3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. … This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). More ❯

3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. … This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). More ❯

EU work permit required: Yes Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Location: Warrington Excellent opportunity to join the IT support team of a very well-established and expanding company based in Warrington. They have a highly successful, rapidly growing presence and a reputation for … with one day at home. The Role Based in Warrington, you will be joining a team of 5 people who cover their 2nd and 3rd Line support, including some network troubleshooting. The technology stack is Azure, 365 and Cisco Meraki. We would particularly like to … this is a gap in the current team. What are we looking for: We are looking for someone with solid experience in 2nd and 3rd line support that has a solid grounding in Azure. As the company continues to grow, there are a number of More ❯

col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Warrington Excellent opportunity to join the IT support team of a very well-established and expanding company based in Warrington. They have a highly successful, rapidly growing presence and a reputation for … with one day at home. The Role Based in Warrington, you will be joining a team of 5 people who cover their 2nd and 3rd Line support, including some network troubleshooting. The technology stack is Azure, 365, and Cisco Meraki. We would particularly like to … this is a gap in the current team. What are we looking for: We are looking for someone with solid experience in 2nd and 3rd line support that has a solid grounding in Azure. As the company continues to grow, there are a number of More ❯

col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Warrington Excellent opportunity to join the IT support team of a well-established and expanding company based in Warrington. They have a successful, rapidly growing presence and a reputation for quality and … office four days a week with one day remote. The Role Located in Warrington, you will join a team of 5 supporting 2nd and 3rd line support, including network troubleshooting. The technology stack includes Azure, Office 365, and Cisco Meraki. Azure qualifications are preferred as … this is a current team gap. What we are looking for: We seek someone with solid experience in 2nd and 3rd line support, especially with Azure. Career development opportunities are available as the company grows. #J-18808-Ljbffr More ❯

col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Warrington Excellent opportunity to join the IT support team of a well-established and expanding company based in Warrington. The company has a successful, rapidly growing presence and a reputation for quality … four days a week with one day at home. The Role Based in Warrington, you will join a team of 5 supporting 2nd and 3rd Line support, including network troubleshooting. The technology stack includes Azure, 365, and Cisco Meraki. We particularly seek someone with Azure … qualifications, as this is a current gap in the team. What are we looking for: We want someone with solid experience in 2nd and 3rd line support and a strong grounding in Azure. As the company grows, there are career development opportunities for the right More ❯

we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of … IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. … at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯

Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will manage and support cutting-edge Microsoft modern workplace solutions, including Microsoft Dynamics, in an environment where technology drives business success. This pivotal role within a high-performing … team ensures systems are maintained and optimized to meet business needs. The Why? Impactful Role: Provide top-level technical support to resolve complex issues swiftly, contributing directly to the company's success. Career Development: Benefit from continuous learning and professional growth opportunities. Collaboration & Culture: Work collaboratively with internal … schematics, and quotations. Effective team collaboration across departments. Minimum of 5 years in IT support, with at least 3 years in a 3rd line support role. Solid understanding of business processes and technological support/improvement methods. Desirable Qualifications: Certifications such More ❯

department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well as Microsoft Dynamics, in an environment where technology drives business success. This is an exciting opportunity … ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rd line support role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯

department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well as Microsoft Dynamics, in an environment where technology drives business success. This is an exciting opportunity … ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rd line support role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯

Social network you want to login/join with: 3rd Line Cloud Support Engineer, Warrington, Cheshire Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description … Seeking an exceptional 3rd line support engineer eager to engage in projects within a dynamic and growing team. Opportunity to advance your career with cutting-edge technology in the MSP sector. Join a company that values collaboration, offers flexibility, and invests in professional development. Required … values its employees. Experience with Microsoft 365, Azure, Entra ID, Intune - configuring networks, VPNs, security policies. Serve as the final escalation point for support queries and deliver end-to-end projects, such as M365 migrations and Azure network configurations. Interact directly with clients to troubleshoot issues and implement More ❯

required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to … and invests in your professional development? MSP experience required. You’ll be working with a superb, fast-growing Managed Service Provider, supporting their support team as a final escalation point, and being heavily involved in project work. They’re a fantastic business with exceptional leadership and a culture … offering a family-like environment. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯

required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to … offers a family-like culture. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯