2 of 2 3rd Line Support Jobs in the West Midlands

3rd Line Support Engineer | Staffordshire | £40,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line … smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates ...

seeking a highly skilled 3rd Line IT Support Engineer to join a dynamic IT team. This is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional technical support and driving IT projects … infrastructure, systems, policies, and processes. Assist internal customers with IT support queries, ensuring timely and effective resolution. Manage relationships with 3rd-party suppliers to ensure compliance with support contracts. Maintain accurate and detailed documentation of systems and processes. Ensure secure operations across all areas ...