8 of 8 3rd Line Support Jobs in the West Midlands

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a 3rd Line Support Engineer Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a … the virtualisation environment, including Microsoft and Linux operating systems Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies Maintaining Dell server environment across multiple locations Providing 3rd-level support to Helpdesk engineers Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate Developing and analysing highly complex … strategies to manage the frequency of appropriate support packages/patch applications Monitoring server backups and network uptime maintenance and providing appropriate recommendations when required Liaising with 3rd party vendors for support and procurement Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel Designing and implementing secure systems More ❯

Our client is a leading IT managed service provider are currently looking for a 2nd line support person. They are seeking a talented 2nd/3rd Line Support Technician to join their team to play a key role in providing technical support and project delivery to customers. Strong experience … skills (both written and verbal) for working with clients and internal teams Ability to prioritise and work independently in a fast-paced environment Previous experience in a 2nd/3rd Line technical role Familiarity with help desk ticketing systems and remote support tools Experience in a Managed Service Provider (MSP) environment would be advantageous but … is Troubleshoot and resolve customer desktop, server, and infrastructure-related issues Manage incoming support tickets, ensuring timely and efficient resolutions Working on more complex problems when necessary Monitor and manage backup jobs, addressing failures proactively Check remote monitoring platforms for issues and work towards quick resolutions More ❯

Exeter/Manchester Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're seeking an experienced Microsoft Azure Support Engineer to join our Managed Services team. In this role, you'll be responsible for providing advanced support and solutions for our customer’s cloud infrastructure, including … operation and security of our customers cloud-based systems, while also contributing to the continuous improvement and automation of our processes. Key Responsibilities: Provide Technical Support: Offer 3rd-level support for Microsoft Azure, including DevOps, Terraform, Infrastructure-As-Code environments. Troubleshoot and resolve complex technical issues in a timely manner. Maintain and Monitor Cloud Infrastructure More ❯

Our client, a leading Cisco Partner, is seeking a highly skilled 3rd Line Support Engineer to join their growing team on a permanent basis. This opportunity has arisen due to the company's rapid growth and expansion. Responsibilities: Provide senior-level support in a 2nd Line capacity. Utilise CCNA/CCNP More ❯

3rd Line WAN Network Support & Project Engineer (SC CLEARED) We are seeking a dynamic and self-motivated 3rd Line WAN Network Support & Project Engineer to join our team. This role is ideal for someone who is customer-focused and has a "right first time" approach to their work. You will … Handle a mix of project/implementation work and general technical network support escalations. Work collaboratively with the network design community, sharing knowledge and upskilling within the 3rd line team. Act as a technical lead and point of escalation for network-related faults. Required Skills & Qualifications: In-depth knowledge of configuring and tuning Juniper SRX … certificate-based VPN authentication. Benefits : Competitive daily rate. Opportunity to work in a leading technology environment. Be part of a highly skilled team of engineers. To apply for this 3rd Line WAN Network Support & Project Engineer position, please submit your CV detailing your relevant experience and why you are interested in this role. More ❯

3rd Line Network Support Engineer - Must have a Valid SC Clearance Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project … who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series routers to meet tight project deadlines and support business-as-usual operations Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within More ❯

IT Manager/3rd Line Support - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rd Line Support professional or IT Manager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking … spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools … on-site at their beautiful office near Evesham) A varied, autonomous role where your input will make a real impact A friendly and supportive working environment Ideal candidate: Proven 3rd Line Support or IT Management experience Confident managing and improving IT systems Comfortable working independently and reporting at senior level Familiar with PowerApps and SharePoint More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the site is only really accessible by car and the … need resolutions so someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 5 days per week. More ❯