2 of 2 3rd Line Support Jobs in the West Midlands

3rd Line Support Engineer | £40,000-£50,000 Oscar Technology has partnered with a leading MSP near Stratford-upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line … smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates ...

Senior Technical Support Consultant (SQL/Database) We're hiring a Senior Technical Support Consultant to resolve complex database issues for a resilient tech-enabled business. This is a permanent role offering £50-55K plus flexible hybrid working in a close-knit team environment. … growth. Now under new ownership, they're planning significant expansion over the next 3-4 years. **What You'll Actually Do** • Resolve complex third-line support tickets involving database investigation and data manipulation • Write SQL queries to diagnose and fix technical issues escalated from second-line ...