Digital Product Manager - Memberships
Hayes, London, United Kingdom
British Gas
focus on metrics such as active member growth, churn reduction, and Net Promoter Score (NPS). Champion a test-and-learn approach, using A / B testing, user feedback, and behavioural data to iterate on product features and experiences. Monitor market trends and competitor loyalty programs to stay ahead of … and digital product performance metrics. Experience in conversion optimisation, customer engagement strategies, and delivering high-quality digital experiences. Comfortable with customer research, testing methodologies (A / B, MVT), and using feedback to drive improvements. Knowledge of CRM, digital marketing, and customer segmentation is a plus. Familiarity with tools such as Adobe … and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https: / / www.morethanacareer.energy / britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a More ❯
Employment Type: Permanent
Posted: