across the GDS lifecycle. This includes advanced qualitative and quantitative approaches such as ethnographic studies, generative discovery, large-scale surveys, workshops, prototype testing, and accessibility evaluations. Senior researchers interpret complex data, synthesise insights at scale, and guide teams in understanding user needs, behaviours, and systemic challenges. Develop comprehensive user research … audiences, including senior leaders. Champion user-centred design principles and influence product and service direction across multidisciplinary teams. Remain current on emerging research methodologies, accessibility standards, and best practices in user-centred design. Preferred technical and professional experience Experience with advanced analytics, A/B testing, card sorting, or contextual ...