1 of 1 Account Manager Jobs in Basildon

Our customer journey extends beyond the purchase of our products and services and is complimented by the support we provide thereafter. As such, we are currently seeking a Service Account Manager , you will be the face of the company to our customers and will be responsible for the day-to-day management of key accounts and contracts within … for key accounts. Work closely with the relevant internal/external stakeholders to ensure the on-time delivery of agreed projects and planned works for your customers. Management of account specific KPIs, conducting regular data analysis, gap analysis and implementing root cause counter measures and solution development to drive improvements. Identify, investigate and manage issues to resolution in a … is carried out within the realms of the agreement and any additional work undertake is fully quoted for and invoiced accordingly. Knowledge, Skills and Experience Proven track record within account management managing multiple contracts coupled with the ability to foster and nurture relationships at all levels. Excellent communication skills at all levels, verbal and written along with previous experience More ❯