Internal Account Manager
Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Trident Computers (U.k.) Limited
Internal Title: Internal Account Manager Department: Sales & Operations Location: Trident Office, Brighton Employment Type: Full-Time Remote Working: None Purpose of the Role The Internal Account Manager supports Relationship Managers by co-managing client accounts and delivering exceptional service. Acting as the primary daily point of contact for assigned clients, the role involves managing communications, addressing … The role aims to reduce the day-to-day workload of Relationship Managers, enabling them to focus on strategic growth and client acquisition and revenue generation. Key Responsibilities Client Account Management Serve as a primary daily point of contact for clients, handling inquiries and requests. Work closely with Relationship Managers to co-manage client accounts and ensure client satisfaction. … accurate and up-to-date client records, including managing, reviewing, and closing service tickets. Source and specify IT hardware and software, negotiating the best prices and terms. Handle bookings, account documentation, and general administrative tasks efficiently. Problem Solving & Client Advocacy Act as a trusted advisor to clients, guiding them toward solutions that address their challenges. Proactively manage complaints and More ❯
Employment Type: Permanent, Work From Home
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