Worcestershire, United Kingdom Hybrid / WFH Options
Four Squared Recruitment Ltd
AccountManager £30,000 - £35,000 Malvern Role Overview You will be working for a specialist IT service provider, with strong social and environmental values. Helping large businesses to manage mobile devices, mobile connectivity and support for their end-users. You will be reporting to the Account Team Manager, managing a portfolio of customers and ensuring … continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Account Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer More ❯
WR14, Great Malvern, Worcestershire, United Kingdom Hybrid / WFH Options
Four Squared Recruitment Ltd
AccountManager £30,000 - £35,000 Malvern Role Overview You will be working for a specialist IT service provider, with strong social and environmental values. Helping large businesses to manage mobile devices, mobile connectivity and support for their end-users. You will be reporting to the Account Team Manager, managing a portfolio of customers and ensuring … continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Account Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer More ❯
Key Client AccountManager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent … acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks … and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and accountMore ❯