3 of 3 Actionable Customer Insight Jobs in England

Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to … our vendor partners. As the owner of shopper CX you will drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and … job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions More ❯

to £50,000 per annumPermanent I am currently recruiting for an Insights Analyst to join a growing team in the Midlands. You will be responsible for delivering detailed customer and product insights. Your role will involve using advanced statistical methods to solve complex business problems and enhance decision-making processes. Insights Analyst - What will you be doing … Delivering customer analysis to support business decision-making and tactical delivery.* Providing analytical input for developing customer strategy, marketing strategy and product development.* Utilising data analysis techniques and tools to deliver actionable customer intelligence.* Using statistical models to understand customer risk, value and behaviour.* Identifying … data quality issues and suggesting improvements. Insights Analyst - What will you need? * Proven experience within analytics, data mining and statistical techniques.* SQL, Python, Databricks or R.* Experience delivering actionable customer intelligence.* Strong analytical, decision-making and problem-solving skills.* Background in pricing, social value, sustainability, workforce management or growth. Robert Walters are proud to More ❯

achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using … exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support More ❯