3 Actionable Customer Insight Jobs

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and Quality Management? Have you obtained experience in Contact Centres? Do you possess excellent people skills and stakeholder management? If you have answered Yes, we have the perfect role for you! Were looking for a dynamic leader who can drive success through change, to join … modelling & forecasting that inform and shape business planning through highlighting opportunities and risks. Work closely with key stakeholders across the business to understand their insight needs. Work very closely with the Business Intelligence team using the provided data and producing actionable insights. Marketing will be a more »

Senior Design Insight Analyst** (Contract) Duration: 6 Months (Possibility for extension) Location: Hybrid/Bristol (2 days in office) Rate: A highly competitive day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join the Design Analytics & Measurement team. As a Senior … Design Insight Analyst, you'll be responsible for embedding a data-driven approach to the design of change. Leveraging the Group’s wealth of customer data to apply advanced behavioural analytics skills to identify, inform and quantify the impact of design driven change. What are we … scientist who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer insights. You’ll need to show more »

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this position requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NOT a typical Customer Service Advisor role per say. . Our client is an … experti se.Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminen ce.This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely … in a prac ticeExtensive knowledge and experience in the design of solutions for Disaster Recovery & Ba ckupDemonstrated experience translating distinctive technical knowledge into actionable customer insights and solut ionsPrior consultative selling (or pre-sales) experi enceExternally recognized as an expert in the technology and more »