2 of 2 Actionable Customer Insight Jobs in the UK

briefs, test moderation, analysis and report writing. You will work closely with Designers, Business Analysts and Software Developers to turn user data into actionable user stories that influence product/service direction and prototype development. As a User Researcher you will: Work with Service/Product Managers … and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and … best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience More ❯

grow licensing revenue, and promote our position as a trusted source in an evolving AI-driven ecosystem. You may also work on our customer data platform, developing analytics and data products that power personalisation, smart recommendations, and actionable customer insights. This More ❯