Product Support Manager, Android Ecosystems Quality Ops, gUP
- Location
- City of Westminster, England, United Kingdom
field. Experience managing consumer or partner support operations, user feedback loops, and vendor relationships within the technology industry. Experience in scaling user insights into actionable, programmatic operational solutions. Ability to assess the viability of automation solutions and determine when operational workarounds are sufficient. Ability to manage multiple, time-sensitive … support, data operations, and operational vendors, managing performance quality to guarantee alignment with service levels. Analyze key performance metrics and user feedback to deliver actionable recommendations for product and process enhancements. Eliminate operational bottlenecks and scale feedback collection by integrating automation, smart tooling, and data parsing solutions. Google ...