2nd Line Support Engineer
- Hiring Organisation
- 100% IT Recruitment Ltd
- Location
- Aylesbury, Buckinghamshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic network and connectivity … post, you should have: At least 1 years experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful ...