7 of 7 Active Listening Jobs in the East of England

as appropriate To achieve maximum personal KPIs To assist the team in achieving the targets set for the department (SLAs) Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate … large, multinational company SKILLS AND QUALITIES: Highly computer literate with knowledge of MS Office applications, Sharepoint, clinical systems, PC environment Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate … planning, managing and motivating staff through periods of change. TECHNICAL SKILLS: Ability to use internal systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system Active Directory management/administration/maintenance Richmond IT Service Management System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills Service Desk More ❯

process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯

process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯

groups including clinicians, nursing and managers Advanced Keyboard Skills Understanding of Information Governance, IT Security and confidentiality Communication skills Ability to prioritise workload High level of interpersonal skills, including active listening and understanding Excellent communication skills -- able to explain technical issues clearly to non-technical users. Desirable Experience of working within an NHS IT Department environment. Knowledge & Experience More ❯

process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer's needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯

team player, who is happy to ask questions and give advice. The ability to show empathy to others and to remain calm and professional with colleagues and students. An active listener who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active … of Intune Desktop/Server Hardware support and troubleshooting Apple device management and support (mainly iPads) AV and interactive boards and screens Shared printing solutions Self-motivated and pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all More ❯

team player, who is happy to ask questions and give advice. The ability to show empathy to others and to remain calm and professional with colleagues and students. An active listener who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active … of Intune Desktop/Server Hardware support and troubleshooting Apple device management and support (mainly iPads) AV and interactive boards and screens Shared printing solutions Self-motivated and pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all More ❯