2 of 2 Active Listening Jobs in Nottinghamshire

and requests to internal teams or external parties, ensuring effective collaboration until resolution. Skills & Experience: A minimum of 1 years’ experience within an IT Support position. Customer Service : empathy, active listening, and a polite, professional telephone manner when interacting with users. Service Desk : experience providing technical support to external customers, or within a technical support team within a … on your own, and prioritise workload. Technical Experience: Windows Troubleshooting : Experience in troubleshooting hardware and software issues on Windows 10 and 11 systems. Microsoft Systems : Hands-on experience with Active Directory (Azure and On-Prem) and Microsoft 365 (Exchange Online, Teams/SharePoint Admin Centre). Intune Management : Experience using Microsoft Intune for Device enrolment, App deployment and Device More ❯

and requests to internal teams or external parties, ensuring effective collaboration until resolution. Skills & Experience: A minimum of 1 years’ experience within an IT Support position. Customer Service : empathy, active listening, and a polite, professional telephone manner when interacting with users. Service Desk : experience providing technical support to external customers, or within a technical support team within a … on your own, and prioritise workload. Technical Experience: Windows Troubleshooting : Experience in troubleshooting hardware and software issues on Windows 10 and 11 systems. Microsoft Systems : Hands-on experience with Active Directory (Azure and On-Prem) and Microsoft 365 (Exchange Online, Teams/SharePoint Admin Centre). Intune Management : Experience using Microsoft Intune for Device enrolment, App deployment and Device More ❯