3 Active Listening Jobs in the East Midlands

Log, process and escalate more complex tickets to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration in Active Directory and other applications, to support New Starters, Leavers and staff moves. Act as the first point of escalation for complaints or chase calls … Skills: Demonstrable customer support experience, preferably in an IT Service Desk and supporting complex large- scale enterprise environments. Strong phone contact handling skills and active listening skills. An understanding of common IT Service Management Frameworks, i.e. ITIL. Experience with the use of ITSM Toolsets (ServiceNow preferred). Any more »

latest tech advances Confident user of Google and Microsoft Office products – Windows, Word and Excel Ability to ask clear and precise questions, with excellent active listening skills and the ability to communicate effectively at all levels Can work on own or as part of a team A good more »

motivate designated resources to ensure completion of projects. Knowledge of 3D CAD, preferably Autodesk Inventor/Vault Entrepreneurship mindset and result oriented. Be an active listener with strong negotiation and communication skills. Strong PC Skills including Microsoft packages. Ability to travel UK and abroad. Benefits: Company pension Free parking more »