2 of 2 Active Listening Jobs in Solihull

and Experiences of a Customer Resolution Specialist: Customer service experience required Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting Patient and composed demeanour, even More ❯

emerging trends and issues. Strong ability to embed information, business process and system wide changes to a technical and non-technical audience. Strong ability to extract information by questioning, active listening and interviewing Understanding of Data Quality Business Process Mapping Problem solver and flexible “can do” attitude with ability to work positively with other colleagues, maintaining good working More ❯