Problem Analyst
- Hiring Organisation
- Adecco
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £37000 - £41000/annum
continual service improvement initiatives and ensure corrective and preventative actions are delivered. Build effective relationships with suppliers, technical teams, customers, and senior stakeholders. Your Skills and Experience Proven experience within Problem Management, Service Management, or Service Integration environments. Strong understanding of ITIL and IT Service Management principles. Experience conducting … Cause Analysis investigations. Knowledge of Incident Management, Change Management, Service Level Management, and Supplier Management processes. Experience working within complex multi-supplier environments. Strong analytical and reporting skills with the ability to identify trends and drive service improvements. Excellent communication and stakeholder management skills. Experience using ServiceNow ...