Service Delivery Manager UKI & Nordics
- Location
- Farnborough, England, United Kingdom
KPIs and SLAs. Ability to build relationships and influence stakeholders across multiple functions, including Sales, Operations, Engineering, Customer Support, and senior customer contacts. Strong analytical mindset with experience interpreting service performance metrics, operational reports, and customer feedback to drive improvements. Proven project management skills with the ability … lead process improvements, tool implementations, transformation initiatives, and cross-functional projects. Excellent communication and presentation skills, with confidence interacting with both internal leadership teams and customer stakeholders. Self-driven and highly organized professional who thrives in a fast-paced international environment and is comfortable managing multiple priorities across ...