IT Service Management Specialist
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £100 - £155/day
incidents, including stakeholder communications. Governance & Documentation: Review and maintain internal service documentation, operational procedures, and support processes within the UK technology environment. Required Skills & Experience ITSM Expertise: Strong understanding of IT Service Management principles and operational governance (P4/Expert level in Analysis and Reporting). Stakeholder & Vendor Management … Proven track record of managing relationships, leading service reviews, and driving vendor accountability. Analytical Skills: Advanced capability in data extraction, analysis, and translating metrics into actionable improvement plans. Incident Coordination: Experience handling high-pressure escalations and coordinating cross-functional incident management activities. Communication: Exceptional organizational and communication skills ...