Support Desk Supervisor
- Location
- Metropolitan Borough of Solihull, England, United Kingdom
Product, Development, Professional Service, Sales, IT and external suppliers, while ensuing compliance with company policies, customer requirements, information security and data protection standards. The skills and experience you need: We are looking for someone who: Has experience working within a busy technical support, service desk or customer service environment … driven service delivery and ticket management, with the ability to prioritise workloads and manage competing demands effectively Demonstrates strong leadership, communication and customer service skills, with the ability to coach and develop others, build positive relationships and handle challenging situations professionally. Is organized, analytical and solutions-focused, using ...