20 of 20 Dynamics CRM Jobs in the West Midlands

Job Description I am actively seeking an experienced Business Analyst, with experience implementing Dynamics 365 CE/Dynamics CRM within the charitable sector, for an exciting new role with an established UK Microsoft Partner. My client specialises in providing Dynamics 365 CE/CRM solutions to a … design documentation Involvement in install, testing and key user training Working with existing customers on analysing process/system improvements Skills & Qualifications A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE) End to end CE/CRM implementation cycle skills, from analysis through to …/certified training Work within a like minded team, stable company environment and great culture/team events To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com. More ❯

Digital Systems Manager - Dynamics CRM Location: Hybrid (Rugby/Midlands office presence + remote) Salary: £45,000 - £50,000 Reporting to: Finance Director Macildowie is delighted to be partnering with a well-established not-for-profit organisation based in Rugby to recruit a Digital Systems Manager. This organisation's work makes a real difference to … easy to use and continuously improved. The Role This position blends structured project coordination with practical system oversight. You'll help maintain and enhance the organisation's Microsoft Dynamics CRM, its links to the website and other digital platforms, and ensure colleagues are confident and well supported in how they use these tools. There … Strong communication skills and confidence working with stakeholders. Analytical approach and a good understanding of processes. Desired Experience with CRM or website/portal systems (Dynamics 365 advantageous). Knowledge of data quality principles and GDPR. Experience in the not-for-profit sector. Personal Attributes We're looking for someone structured, calm and supportive, who More ❯

will act as a trusted advisor to clients, leading the delivery of Microsoft-based digital transformation projects. You’ll translate complex business requirements into effective Microsoft Dynamics 365 CE and Power Platform solutions, helping clients maximise their investment in Microsoft technologies while aligning IT strategy with broader business objectives. Key Responsibilities: Lead end-to-end … Dynamics 365 CE and Power Platform implementations -from business analysis and solution design to configuration, testing, and user adoption. Support pre-sales activities, including client demonstrations, scoping, and proposal development alongside Crimson’s Sales and Account Management teams. Collaborate with stakeholders to define business processes, gather requirements, and design scalable solutions. Manage smaller Dynamics 365/… CRM projects, including budget, resources, and milestones, with PMO support. Configure and customise Dynamics 365 applications (Sales, Marketing, Service, and xRM solutions) and oversee integrations with other Microsoft tools such as Power BI, SharePoint, and Office 365. Facilitate workshops, deliver training, and guide clients through user acceptance testing. Develop functional design documentation and oversee More ❯

join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM/ATS , a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate them into … requirements into user stories, acceptance criteria, and workflows in Azure DevOps. Collaborate with developers to ensure stories are clear, testable, and aligned with technical design. Provide insight into Dynamics 365 Sales and Power Platform capabilities to inform solution design. Participate in Agile ceremonies including backlog refinement, sprint planning, stand-ups, and retrospectives. Support UAT planning and coordination , ensuring … or knowledge transfer where required. Skills & Experience Essential: Proven experience as a Business Analyst or Technical Business Analyst within a software delivery environment. Working knowledge of Microsoft Dynamics 365 Sales and the Power Platform (Power Apps, Dataverse, Power Automate) . Experience with Agile delivery and use of Azure DevOps for story authoring and sprint management. Ability to More ❯

join our technology team in Meriden and play a key role in the ongoing development of our Recruitment CRM/ATS , built on Microsoft Dynamics 365 and the Power Platform . You’ll be part of a collaborative, fast-paced team delivering modern, integrated solutions that support recruitment operations across the business. This is … or AI/ML integration projects. Familiarity with Power BI and data visualisation. Awareness of secure coding, GDPR, and data protection principles. Experience working within recruitment, HR, or CRM-based systems. What We Offer Competitive benefits package. Full-time, office-based role in Meriden (CV7) — within easy reach of Coventry, Solihull, Birmingham, and Nuneaton. A chance to … commutable distance of Meriden (West Midlands). Are curious about the potential of AI and automation to shape the future of recruitment tech. Related Titles Power Platform Developer | Dynamics 365 Developer | Azure Developer | Integration Developer | Full Stack Developer (Microsoft More ❯

Microsoft Dynamics Developer/Microsoft Dynamics 365/MSD365/D365/CRM/Senior Developer/Dynamics CE/Customer Engagement/Sales/Customer/Consultant/SQL/SSIS/Stakeholder Management/Hybrid Remote/Warwickshire/Permanent role £50,000 - 65,000 + 17.5 … bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer/Consultant. Location - Hybrid - remote/Warwickshire - approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary - £50,000 - 65,000 + 17.5% bonus + excellent benefits Role: Providing the … business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards More ❯

Microsoft Dynamics Developer/Microsoft Dynamics 365/MSD365/D365/CRM/Senior Developer/Dynamics CE/Customer Engagement/Sales/Customer/Consultant/SQL/SSIS/Stakeholder Management/Hybrid Remote/Warwickshire/Permanent role £50,000 65,000 + 17.5 … bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer/Consultant. Location Hybrid remote/Warwickshire approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary £50,000 65,000 + 17.5% bonus + excellent benefits Role: Providing the … business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards More ❯

for a Technical Business Analyst to join a dynamic technology team and play a key role in enhancing a CRM platform built on Microsoft Dynamics 365 and the Power Platform. This role combines strong analytical skills with technical understanding ensuring platform improvements are well-defined and deliver real business value. You’ll work closely … processes. Convert requirements into user stories, acceptance criteria, and workflows in Azure DevOps. Collaborate with developers to ensure stories are clear, testable, and technically aligned. Provide insight into Dynamics 365 and Power Platform capabilities to guide solution design. Participate in Agile ceremonies such as backlog refinement, sprint planning, and retrospectives. Support UAT planning and coordination to ensure successful … assist with training or knowledge transfer. Essential Experience Proven experience as a Business Analyst or Technical Business Analyst in a software delivery environment. Working knowledge of Microsoft Dynamics 365 Sales and Power Platform (Power Apps, Dataverse, Power Automate). Experience with Agile delivery and Azure DevOps for story authoring and sprint management. Ability to discuss data models More ❯

processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements … Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical skills More ❯

Microsoft Dynamics Developer/Microsoft Dynamics 365/MSD365/D365/CRM/Senior Developer/Dynamics CE/Customer Engagement/Sales/Customer/Consultant/SQL/SSIS/Stakeholder Management/Hybrid Remote/Warwickshire/Permanent role £50 000 + 17.5% bonus + … Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer/Consultant click apply for full job details More ❯

Microsoft Dynamics Developer/Microsoft Dynamics 365/MSD365/D365/CRM/Senior Developer/Dynamics CE/Customer Engagement/Sales/Customer/Consultant/SQL/SSIS/Stakeholder Management/Hybrid Remote/Warwickshire/Permanent role £50,000 65,000 + 17.5 … bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer/Consultant. Location Hybrid ... More ❯

Experience within IT Helpdesk (i.e. 2nd line support) * Experience of Microsoft Administration * Ideally you will have experience of working in an Azure CRM/Dynamics Environments in a technical role. * Deep understanding of User configuration, security/management methodologies and O365 administration including SharePoint. * In-depth knowledge of computer hardware, software, platforms and networks. More ❯

Experience: • The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. • Proven experience in government outsourcing projects, with the ability to interpret business requirements while staying current with emerging IT technologies. • A More ❯

Experience The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. Proven experience in government outsourcing projects, with the ability to interpret business requirements while staying current with emerging IT technologies. A More ❯

and Git/CI/CD processes. Excellent communication skills and high attention to detail. Experience in housing, construction, or ERP/CRM systems (COINS, Dynamics, SAP, or Oracle) is advantageous. Package: £50,000 + Bonus + £5,400 Car Allowance (approx. £60k total package) 25 days holiday (rising with service) Private healthcare, life assurance More ❯

our transformation journey. You'll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms. Your focus will be on optimising customer journeys, blending both direct and indirect customer experience architecture, and ensuring our solutions are scalable … architectures. What do I need? Proven experience designing and implementing enterprise-scale customer-facing solutions across CRM, web, mobile, and omni-channel platforms (e.g., Salesforce, Dynamics 365, Adobe Experience Cloud). Strong understanding of digital customer technologies, integration tools, and automation (e.g., API gateways, RPA, marketing automation). Ability to influence senior stakeholders and communicate … with business objectives. Knowledge of compliance and regulatory requirements (e.g., GDPR, PCI-DSS) and their impact on customer technology design. Relevant certifications (e.g., Salesforce Technical Architect, Microsoft Dynamics 365 Solution Architect, TOGAF) and a degree in Computer Science, IT, or related discipline. Additional information We're always looking to recognise and reward our employees for the work More ❯

Solution Architect should have a strong background and experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. • Experience working on government outsourcing projects, with proven ability to understand business requirements while staying current on emerging IT technologies. • A More ❯

Solution Architect should have a strong background and experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. Experience working on government outsourcing projects, with proven ability to understand business requirements while staying current on emerging IT technologies. A More ❯

technical proposals and cost models Present solutions to internal governance boards and external clients Mentor and guide Solution Architects, ensuring quality and consistency Work across technologies including Azure, Dynamics, SaaS, RPA/AI, and Data Analytics What my client is looking for in the Senior Solution Architect are: Proven experience in bidding and selling IT solutions , ideally in … government or large-scale outsourced environments Strong background in one or more IT domains (e.g. CRM, Cloud, Telephony, Data) Excellent stakeholder engagement and communication skills Strategic thinker with hands-on technical capability TOGAF or similar architecture framework knowledge (desirable) Must be a British Citizen or have resided in the UK for 5+ years to meet SC clearance More ❯

to provide clients with detailed product knowledge and technical expertise during the sales process. Maintain a robust sales pipeline, tracking opportunities from initial contact through to closure. Use CRM tools to document client interactions, manage sales activities, and monitor progress. Stay informed about industry trends, competitive landscape, and client needs to inform growth strategies and identify new … the technology sector. Proven track record of success in cross-selling and expanding client accounts. Demonstrable negotiation skills. Excellent relationship-building and client management abilities. Proficiency in using CRM software and sales analytics tools. Results-driven with a strong focus on achieving sales targets. Highly collaborative with the ability to work effectively in cross-functional teams. Strategic More ❯