CRM AI Enablement Manager
- Location
- Redditch, England, United Kingdom
capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams, ensuring AI investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic … Align business requirements, outcomes, and success metrics across initiatives. Manage dependencies, stakeholder engagement, and readiness activities. Support deployment of AI-powered capabilities across CRM. Analytics, Insights & Value Realization Own the AI value realization framework. Define and track KPIs for AI and CRM performance. Analyze productivity gains, operational efficiencies, and customer ...