IT Service Desk Level 1 analyst
- Hiring Organisation
- iO Associates
- Location
- Cardiff, UK
- Employment Type
- Full-time
/11 and Microsoft Office 365 Active Directory user and device support Experience with VPNs and remote support tools Support for iOS and Android mobile devices General hardware support (laptops, peripherals, basic diagnostics) Previous experience using IT Service Management (ITSM) tools. Understanding of IT best practices (e.g. ITIL principles ...