ICT Service Desk Analyst
- Hiring Organisation
- Liberty Group
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Create user accounts, manage permissions and reset passwords through Active Directory Support Microsoft 365 applications and Windows 10 environments Configure and support Apple and Android devices Deploy and configure laptops using ManageEngine and imaging tools Support Citrix desktop environments both remotely and on-site Maintain accurate asset records … with the industry) Driver's licence or willingness to learn to drive Strong working knowledge of: Microsoft 365 Windows 10 Active Directory Apple and Android devices Desktop and laptop hardware Network troubleshooting Experience working with service desk ticketing systems Excellent fault-finding and problem-solving skills Outstanding customer service ...