Retail IT Service Desk Analyst (1st Line)
- Hiring Organisation
- Randstad Technologies
- Location
- Portsmouth, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £15.00 - £16.00 per hour
Diagnose and resolve issues across EPOS terminals, receipt printers, barcode scanners, payment terminals (PEDs), and digital signage. * Mobile Device Support: Deploy and troubleshoot corporate iOS/iPad devices used for assisted selling, inventory management, and digital clienteling. * Systems Monitoring & Maintenance: Assist with basic network checks (in-store … with EPOS hardware/software, payment terminals, and CRM workflows. * Operating Systems: Solid working knowledge of Windows 10/11, Microsoft 365, and enterprise iOS environments (MDM experience like Intune or Jamf is a plus). * Networking Basics: Understanding of corporate and in-store networking concepts (Wi-Fi access ...