IT Support Engineer - Modern Workplace
- Location
- Banbury, England, United Kingdom
ITSM platform, for example ServiceNow or equivalent, including accurate ticket logging, categorisation, prioritisation, SLA awareness and clear audit‐quality updates. Good knowledge of Apple client environments, including macOS and iOS, user support and device troubleshooting. Applied knowledge of scripting and automation, for example PowerShell, to support troubleshooting, reporting and automating ...