IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide … nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … Manager, ensuring new software and its subsequence updates are fully tested before entering the production environment Proactively look at ways of making improvements in all areas of the clients IT Apply knowledge of Information Security to ensure all company data and systems are kept safe from threats Attend and/or host regular status meetings with the team and … management Effectively communicate IT or any other relevant information to colleagues in a timely manner Technical Skills Essential understanding of: Security Infrastructure Cyber Security best practices Windows Desktop environments, including the latest Windows Version Windows Server OS Microsoft 365 Cloud Platform Networking systems and services Virtualisation technologies such as VMware/Hyper-V Information Security best practices ITIL best More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 1st Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … everything they do, whilst creating a culture where you can thrive and do your best work. Reporting to our Senior 2nd Line IT Support Technician and based at our head office in Oxford, Woodstock, you will play a key role in providing support to a diverse group of approx. 1350 users, responding to incidents and requests in line … with company SLAs. Youll be part of a team that isthe first point of contact for all IT queries submitted via telephone, self-service portal and walk-ups. Youll deal with a variety of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure-based technology, making the move into a more More ❯
We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. This … need sponsoring. Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required and … ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. Knowledge of: Windows desktop More ❯
deliver exceptional service and an unwavering drive to grow — all while embodying the values of Affinity Trust. Role Are you a proactive, detail-oriented individual eager to launch your IT career? We are searching for two passionate IT Help Desk Apprentices to become part of our close-knit, dedicated IT team in Thame. Join us, and you … ll have the opportunity to receive real world training from our supportive IT team, inspiring you to develop your skills in an environment that truly cares. Your mission (should you choose to accept it) • Maintain the day-to-day functions of the IT support helpdesk • Support IT Administrator tasks as needed • Assist with bespoke IT … when required No prior experience needed—comprehensive on-the-job training will be provided through the apprenticeship. While familiarity with Microsoft Office 365 and Windows 11 is a plus, it’s not a requirement; we’re here to help you succeed and grow every step of the way! If you need any special arrangements or support during the recruitment More ❯
ITTechnician Location: Windsor Salary: £26,734 pro rata Contract Type: Full Time, Permanent Working Pattern: Term Time plus 4 weeks - September Start We are seeking an ITTechnician to join our vibrant educational environment. This role is ideal for a skilled IT professional who enjoys variety in their work and is enthusiastic about supporting … the smooth operation of IT systems essential for teaching, learning, and administration. Day-to-day of the role: Provide support to staff and students with IT-related issues, ensuring efficient resolution and user satisfaction. Maintain and develop the school's IT assets and networks to ensure optimal performance. Operate and maintain AV equipment for lessons, assemblies, productions … events, contributing to a dynamic learning environment. Assist with creative projects, including the potential to produce short films, enhancing the educational experience. Required Skills & Qualifications: Proven experience as an ITTechnician or similar role, with a strong understanding of IT infrastructure. Excellent problem-solving skills and the ability to provide quick resolution to IT issues. Experience More ❯
ITTechnician Location: Windsor Salary: £26,734 pro rata Contract Type: Full Time, Permanent Working Pattern: Term Time plus 4 weeks - September Start We are seeking an ITTechnician to join our vibrant educational environment. This role is ideal for a skilled IT professional who enjoys variety in their work and is enthusiastic about supporting … the smooth operation of IT systems essential for teaching, learning, and administration. Day-to-day of the role: Provide support to staff and students with IT-related issues, ensuring efficient resolution and user satisfaction. Maintain and develop the school's IT assets and networks to ensure optimal performance. Operate and maintain AV equipment for lessons, assemblies, productions … events, contributing to a dynamic learning environment. Assist with creative projects, including the potential to produce short films, enhancing the educational experience. Required Skills & Qualifications: Proven experience as an ITTechnician or similar role, with a strong understanding of IT infrastructure. Excellent problem-solving skills and the ability to provide quick resolution to IT issues. Experience More ❯
high-quality containers and related equipment on both operating and finance leases to global clients in the container industry. They are looking to recruit a technically skilled and motivated IT & Applications Technician to support the design, development, deployment and maintenance of enterprise IT systems and business applications. The ideal candidate will possess a strong technical background and … passion for delivering robust and scalable solutions. This role will work closely with cross-functional teams including business stakeholders, software developers, infrastructure teams and vendors to ensure alignment of IT solutions with operational and organisational goals. Salary is £50,000 plus up to 30% bonus and benefits. Key Responsibilities Technical Support the design and architecture of IT systems … and reduce recurring issues Create and maintain user manuals and documentation. Month End Administration: Various financial and operational month end procedures & reporting via multiple platforms (ERP, Excel & finance applications) IT Governance & Support: Ensure compliance with IT policies, data governance, and security standards Lead incident and problem resolution efforts for business-critical applications Develop and maintain system documentation, architecture More ❯
The Windsor Forest Colleges Group is seeking an ITTechnician to join our IT Services team at the Slough and Langley campus on a full-time, temporary basis. Please note that this role is a maternity cover position and is scheduled to end on 30th September 2026. ITTechnician Are you passionate about technology and … looking to make a real impact in an educational environment? We are seeking a dedicated IT Support Technician to provide first and second line technical support to our staff and students, ensuring the seamless operation of our IT systems and services. Based primarily Slough & Langley, with occasional travel to other locations within the group, you will diagnose … software, and network issues. You'll escalate complex problems as needed while maintaining a high standard of customer service. This vital role ensures the reliability and efficiency of our IT infrastructure, supporting teaching, learning, and administrative activities. Join us and be an essential part of our team, facilitating smooth and effective technological solutions across the organisation. For further details More ❯
Windsor Forest Colleges group is looking for a Summer Intern ITTechnician to join our IT Department for 37 hours per week on a fixed-term contract till 1st October 2025, please note that this role pays £23,556.64 per annum which is equivalent to the National Living Wage of £12.21 per hour. Summer Intern ITTechnician As a Summer Intern in the IT Services team, you will play a vital role in providing essential first-line technical support to the college, ensuring the smooth operation of IT systems and contributing to an effective learning and administrative environment. This internship provides an opportunity to gain hands-on experience in the technical aspects … of IT support, maintenance, and troubleshooting within a dynamic educational setting As a Summer Intern at our college, you will assist in supporting the IT infrastructure and systems. Your duties will involve helping to maintain hardware and software configurations, aiding in troubleshooting network issues, and providing basic technical support to both students and staff. You will work under More ❯