everyone deserves a fair, secure, and fulfilling retirement. Purpose As the Application Support Manager , you will be responsible for ensuring the stable and high-performing operation of applications across our Retail Technology business. This role plays a critical part in managing support teams, refining support processes and tools, and driving service excellence for our SaaS offerings, in … house applications, and third-party systems. You will collaborate closely with stakeholders from TechOps, IT Service Desk, Engineering, and Business teams to ensure seamless service delivery. Additionally, you will contribute to the ongoing modernization of our technology stack, ensuring we continuously improve and innovate our application support strategies Key Responsibilities: Own Application Support Lifecycle: Ensure end-to-end support … for critical business applications, meeting SLAs and availability targets. Incident & Problem Management: Lead resolution and root cause analysis for all Retail application incidents, including major (P1/P2) issues. Escalation & Crisis Leadership: Act as the escalation point for major incidents and provide direction during critical outages. Stakeholder Collaboration: Engage with business, development, and infrastructure teams to address pain points More ❯
000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight. The Global Talent Applications Support Manager is responsible for managing a global support team delivering system stability, high-quality service, and responsive issue resolution across the Talent systems portfolio. The role requires … support, ensuring SLAs are met. Coordinate with SAP, managed service providers, and implementation partners on enhancements, upgrades, and support escalations. System Governance Own the change management process for Talent applications, including risk assessment, testing coordination, and communication. Ensure compliance with GBT standards, including adherence to governance and change control policies. Act as gatekeeper for the production SAP SuccessFactors environment … Maintain documentation, FAQs, and end-user training materials to support system adoption. Lead or contribute to the delivery of training and enablement programs for system users. The Global Talent Applications Support Manager must demonstrate a diverse set of skills and competencies to effectively oversee, contribute to organizational growth, and ensure the optimal performance of Global Talent systems. More ❯
London, England, United Kingdom Hybrid / WFH Options
AMPYR Solar Europe
interoperability between these systems, enabling efficient business processes and enhancing overall IT performance. This role involves planning, coordinating, and supervising activities related to the integration and development of enterprise applications, ensuring they work together cohesively to meet business needs. While software development remains a component, the primary focus is on designing and implementing integration strategies that allow different platforms … tools, and applications to function in concert. Although this is a leadership position, the relatively small size of AMPYR Solar Europe means the successful candidate will need to be hands-on in both technical and managerial capacities. The ideal candidate will have strong experience in IT systems integration, an understanding of business process automation, and a strategic approach to … and the successful candidate will contribute to the overall success of IT operations. Responsibilities: • IT Integration Strategy: Design and implement integration frameworks that ensure seamless interaction between cloud-based applications, including Azure, SharePoint, and ERP systems. • Portfolio Management: Manage the overall portfolio of enterprise applications, ensuring alignment with business strategies and objectives. • Project Leadership : Collaborate with business leaders More ❯
fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River was acquired by State Street in October 2018. Background: Core activities and needs are: Experienced Manager of support teams, ideally in the front office. Basing decisions on data and support process insight, incorporating feedback and client input. Good domain experience, ideally front office. Providing business … class technical and application support. This team is the owner of many client interactions and impacts the success of relationships with both EMEA and global clients. The Support manager will work with Global and Regional Heads of Delivery peers across Operations, Support, and projects as well as Relationship management, and must ensure that incidents and support requests are More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Application Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing , and a keen investigative mindset to … Collaborate with developers, QA, DevOps, and business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years More ❯
a strong presence in over 22 countries and a reputation for excellence, they are seeking an IT Application Specialist to join their Global IT Team and support their business applications Job Description Key Responsibilities Support & Maintain - Manage and customize core business applications (CRM, PIM, ECM, ERP). Incident & Change Management - Provide 2nd level support, coordinate 3rd level support More ❯
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
East London, London, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
London, England, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Pearson Carter
D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering More ❯
Application Support Manager Head Resourcing is proud to be working with one of Scotland’s leading mutual financial organisations, as they seek to recruit an experienced Application Support Manager to join their Glasgow-based technology team. This is a key leadership role within the business, overseeing the delivery of high-quality application support … across a range of business-critical systems. The successful candidate will lead a small team, working closely with internal stakeholders, developers, and third-party vendors to ensure that software applications are stable, supported, and continually improved to meet business needs. Key Responsibilities: Manage and lead the Application Support team, ensuring the effective handling of support requests across the organisation. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … manage the teams out of hours responsibilities. Oversee and forecast team capacity to ensure BAU and project work is adequately supported. Manage core team to create capacity to absorb applications exiting deployment projects. Work with ITSM and others to ensure that projects exiting projects entering BAU have all required support artifacts. Ensure knowledge, support, disaster recovery and other documentation … is created, maintained and reviewed in alignment with ITSM best practice. Act as the service owner for applications within the team’s area of accountability. Ensure data processing and data feeds between systems are monitored and managed. Report on status of support tickets whilst establishing strategies/execution plans for ticket management. Report on team and system performance to More ❯
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … manage the teams out of hours responsibilities. Oversee and forecast team capacity to ensure BAU and project work is adequately supported. Manage core team to create capacity to absorb applications exiting deployment projects. Work with ITSM and others to ensure that projects exiting projects entering BAU have all required support artifacts. Ensure knowledge, support, disaster recovery and other documentation … is created, maintained and reviewed in alignment with ITSM best practice. Act as the service owner for applications within the team’s area of accountability. Ensure data processing and data feeds between systems are monitored and managed. Report on status of support tickets whilst establishing strategies/execution plans for ticket management. Report on team and system performance to More ❯
to login/join with: Our technology team sits at the heart of the organisation, ensuring that internal and external users benefit from the most efficient and user-friendly applications and services. We are looking for an experienced and proactive Application Support Manager to lead , develop and embed a newly formed application Support function. Bringing together a … the development of support best practice, underpinning processes and development of the team to embed a new function within the organisation. Incident Management: Oversee the incident management process of applications, ensuring timely resolution of issues and minimizing downtime. Service Level Agreements (SLAs): Development of an Application Service Catalogue with associated SLAs and development of a high performing team to … through effective communication and engagement with internal and external stakeholders, including senior business leaders and third-party service providers. Performance Monitoring: Develop, monitor and report on the performance of applications and the support team, identifying areas for improvement. Compliance: Ensure all processes and procedures comply with regulatory requirements and company policies. Quality Assurance : Ensure that team deliverables are quality More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: D365 & Power Platform Applications Development Manager – Remote UK wide, london col-narrow-left Client: Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 27.06.2025 Expiry Date: 11.08.2025 col-wide Job Description: D365 & Power Platform Applications Development Manager – Remote UK wide I wanted to share a fantastic opportunity for an experienced Applications Development Manager to lead the design, development, and maintenance of cutting-edge application services within a dynamic and collaborative environment. This position is ideal for someone who excels in technical leadership, managing software engineering teams, and delivering robust, secure, and scalable More ❯
Senior Vice President, Application Development Manager Job Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their … money work for the world. This is what it is all about. We’re seeking a future team member for the role of Senior Vice President, Application Development Manager to join our Engineering team. This role is located in Manchester (hybrid). We are seeking an experienced Application Development Manager to lead and drive the execution … and technology-led product development with related supervisory, management, and administrative experience. Most recent experience should be in leading Data Engineering teams. Knowledge and experience of working in technology applications of a large-scale global financial organization like BNY. Proven experience managing and delivering data projects, including pipeline development and data warehousing, specifically demonstrating quantifiable client impact. Experience delivering More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citigroup Inc
for Payment’s line of business ((Financial Messaging) area). The Production Support Analyst is required to help manage the suite of complex/Franchise Critical Global and regional applications in EMEA Time Zone, perform project work, oversee Change & Release implementations and Team Management for Global Payments Applications. The candidate must have strong motivation to drive, lead and be … Payment (Financial Messaging) Applications. Maintains application systems that have completed the development stage and are running in production in the daily operations of the firm. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Participate in application releases, from development, testing and deployment into production. Directly impacts the business … and work with teams across multiple locations and time-zone. Strong team player with direct and matrix management skills. Flexible and being able to manage time effectively. Managing Multiple Applications Establishing ITIL best practices Processes and Procedures. Ability to Manage Change and Release implementation, Review and sign off on the all application related changes and ensure all the changes More ❯
in our Nottingham Head Office, reporting to the IT Lead Europe Africa Mid Markets. This role will be responsible for overseeing the delivery, maintenance and operations of ERP & Field applications and services, ensuring that all IT services are seamlessly delivered to the business organisations, with close alignments to ensure effective delivery to the organisation. As an Application and Service … Delivery Manager, your day to day will include: Application Maintenance: Provide ongoing support and maintenance for existing applications (E.g., ERP, field applications, HR systems). Monitor application performance and address any issues promptly. Manage application upgrades and patches. In accordance with EA & global IT governance, develop and implement application strategies that align with the overall business … objectives. Application Lifecycle Management: Manage the entire lifecycle of applications, from planning and development to deployment and maintenance. Oversee the development, testing, and implementation of new applications. Service Delivery: Ensure the effective delivery of services to internal customers in line with organisational and functional requirements. Project Management: Execute projects based on corporate and business initiatives. Ensure strong controls and More ❯