NEC ApplicationSupportAnalyst/NEC Specialist A fantastic opportunity has arisen for an NEC ApplicationSupportAnalyst/NEC Specialist to join our London based housing firm on a permanent basis. NEC ApplicationSupportAnalyst/NEC Specialist Summary: As an ApplicationSupportAnalyst … report to the Lead ApplicationsSupportAnalyst and collaborate closely with our IT Service Desk, in-house squads, Product Owners, and suppliers. NEC ApplicationSupportAnalyst/NEC Specialist Key Responsibilities: * Provide second-line support for NEC Housing applications, escalating to suppliers or in-house squads for third … and ensure delivery against SLA. * Take ownership of priority incidents, ensuring they are resolved efficiently. *Contribute to internal and external service reviews and maintain the application roadmap. NEC ApplicationSupportAnalyst/NEC Specialist Attributes/Skills: * Experience of working on a busy and demanding ApplicationSupport Environment * Proven experience in implementing or supporting More ❯
NEC ApplicationSupportAnalyst/NEC Specialist A fantastic opportunity has arisen for an NEC ApplicationSupportAnalyst/NEC Specialist to join our Manchester based housing firm on a permanent basis. NEC ApplicationSupportAnalyst/NEC Specialist Summary: As an ApplicationSupportAnalyst … report to the Lead ApplicationsSupportAnalyst and collaborate closely with our IT Service Desk, in-house squads, Product Owners, and suppliers. NEC ApplicationSupportAnalyst/NEC Specialist Key Responsibilities: * Provide second-line support for NEC Housing applications, escalating to suppliers or in-house squads for third … and ensure delivery against SLA. * Take ownership of priority incidents, ensuring they are resolved efficiently. *Contribute to internal and external service reviews and maintain the application roadmap. NEC ApplicationSupportAnalyst/NEC Specialist Attributes/Skills: * Experience of working on a busy and demanding ApplicationSupport Environment * Proven experience in implementing or supporting More ❯
Elite 3E ApplicationsSupportAnalyst Elite 3E (billing) or Aderant Expert, SQL, ITSM - Global Outstanding opportunity to join this global enterprise and famous brand within the magic circle of the legal sector. Subsequent to a recent … merger, this business is going through a major transformation including the harmonization of its finance applications and their data. The Finance Systems Support Team provides applicationsupport to their core time & billings systems (Elite 3E) in addition to their ERP, expenses and tax applications. Were looking for an experienced SupportAnalyst with extensive Elite 3E billing experience to join their global team. Youll require the following skills and experience: - Extensive applicationssupport experience with Elite 3E or Aderant Expert - In depth technical understanding of practice management (PMS) billing applications - Strong SQL skills - Outstanding customer service skills with proven experience resolving complex user queries - Experience working More ❯
ApplicationSupportAnalyst – Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.We … re looking for a skilled ApplicationSupportAnalyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you … a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset More ❯
Gerrards Cross, Buckinghamshire, England, United Kingdom
Mobilus Ltd
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an ApplicationSupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support … and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions … for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise applicationsupport experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with More ❯
Chalfont St. Peter, Buckinghamshire, United Kingdom
Mobilus Limited
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an ApplicationSupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support … and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions … for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise applicationsupport experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with More ❯
Watford, Hertfordshire, South East, United Kingdom
Optum
Problem Analyst/ApplicationSupportAnalyst Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. … us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with … development teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
Job Description We now have a new opportunity for an ApplicationSupportAnalyst to join the London ApplicationSupport Team. Reporting into the ApplicationSupport Manager, the role will be responsible for providing high quality support of AJ Bell’s trading platform, helping to develop, refine and maintain processes and … customer service to the business and our clients. Where appropriate, the role will also be responsible for providing support on incidents that are escalated by the ApplicationSupport Manager. What does the job involve? Management of applicationsupport tickets and keeping the queues as low as possible. Provide solutions to operational processes by establishing … with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the ApplicationSupport Manager. Varied involvement in projects and initiatives relating to the trading platform. Both as an SME and occasionally as a team member to help deliver work packages. Where More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ApplicationSupportAnalyst Hybrid working based out of Stoke on Trent office. A perfect opportunity for someone who is in applicationsupport to advance their career within a cutting-edge software and solutions house and develop both technical and soft skills. £30,000 - £35,000 p/a (negotiable DOE) Shifts between 6am - 10pm … The communication side of this role is as important as any so clear and concise communication is essential. What you will need Experience of having worked in an ApplicationSupport role previously (preferred) or tech support within a SaaS environment. SQL Server Superb communication skills Problem solving/analytical mindset. The ability to handle multiple tasks … role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - ApplicationSupport, SQL, SQL Server, Ticketing, SaaS More ❯
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
4SQUARE RECRUITMENT LTD
ApplicationSupportAnalyst/Engineer required for my client in Maidenhead, Berkshire. This role is 2 days onsite and 3 days work from home. After your probation period you will be working 24/7 support on a 1 in 4 basis. You will be paid an extra £450 per week. In this role … you'll be supporting in-house web/software applications as well as 3rd/third-party SaaS applications. You'll also be working on Software projects and general IT Support. Required experience: Minimum 12 month experience in a similar role (supporting software/web apps/SaaS is a MUST). Good working knowledge using Azure, Azure Services More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
Job Title: ApplicationSupportAnalyst Location: Newcastle upon Tyne Work Mode: Onsite Role Type: Permanent Experience: Graduates or up to 8 years of experience My client, a leading provider of technology solutions within financial services, is seeking an ApplicationSupport Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving … and resilience; manage business continuity processes. Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams. Qualifications: Prior experience in global applicationsupport (financial services preferred, not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders … have the required experience, please apply. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics More ❯
Good knowledge and experience of ApplicationsSupport principals and issue investigation. Good understanding and experience of SQL database management systems, SSIS, SSRS and T-SQL. Good Technical Writing Skills. Working knowledge of industry best practices, ITIL (incident, problem, change, release). Basic knowledge of software development lifecycle (safe agile) processes. Knowledge and understanding of general infrastructure components. … Experience of off-the-shelf insurance applications such as: Subscribe and Exact Advantage - desirable. Experience of other insurance applications such as Claims Management Lifecycle (DOCOsoft), document workflow (ImageRight), Tyche and data quality (DQ Pro) - desirable. Working knowledge of Windows 11, Windows Server - desirable. Good Experience of web server technology and application lifecycle e.g. IIS - desirable. Knowledge and understanding … Experience Relevant experience in the insurance industry, preferably London Market. Relevant experience of Subscribe and Exact Advantage or similar policy administration and aggregation systems. Relevant experience of applicationsupport responsibilities.Strong analytical and logical problem-solving skillsAbility to learn and understand new products quickly Ability to prioritise and organise workload, handling varying priorities by setting expectations appropriatelyAbility to develop More ❯
Eckington, Pershore, Worcestershire, England, United Kingdom
Big Red Recruitment
Do you thrive in complex, process-driven environments where precision counts? Are you comfortable supporting B2B clients in highly regulated sectors? Want to be more than just “support” and actually influence how the product evolves? A growing SaaS company in the utilities sector is looking for a Senior SupportAnalyst to join their collaborative … into testing and development. Your communication with devs, test leads, and users will help shape the product roadmap. What you’ll be doing Taking ownership of complex, B2B support queries (data, product or compliance-related). Investigating and resolving issues using T-SQL and product knowledge. Communicating with internal tech teams to feed UAT outcomes into fix planning. … desk. Salary : Up to £45,000 plus benefits Location : Primarily remote with two office days per month We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview More ❯
ApplicationSupport Technician Chandlers Ford, Eastleigh Salary: £25-33k (DOE) This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an ApplicationSupport Technician with strong communication and problem-solving skills to support their growing customer base. You … will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training. Essential Skills & Experience Degree in IT, Business IT or equivalent training. Strong problem-solving … ability and initiative. Ability to quickly understand business and system processes. Excellent communication skills (verbal and written). Able to prioritise multiple tasks under pressure. General IT knowledge (Microsoft applications, servers, browsers, remote desktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous applicationsupport experience. SQL/SQL More ❯
Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing … System for issues specific in ServiceNow 24x7 support and Level 3 escalation Detailed JD: • Bachelor’s degree in Computer Science, or Business, or equivalent work experience • Experience as a Support Professional in IT field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex … and dynamic operations environment. • Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication and problem solving skills • Excellent learning skills with the ability to quickly pick up new technologies • Excellent communication skills, collaboration skills, self-motivation and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
About our Client: Nigel Wright have been appointed to support Neptune North with multiple hires into their Newcastle office. Neptune North are a Joint Venture between Oliver Wyman and Rokos Capital Management specialising in providing premium technology consulting services.Neptune North pride themselves on employing and developing the very best talent in the North East. As such, if you … processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global applicationsupport team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification More ❯