Halesowen, West Midlands, United Kingdom, West Midlands (County)
Hayley Dexis
HAYLEY DEXIS are looking for a Second Line ApplicationsSupportAnalyst (Trainee) to join our well-established and expanding IT team based at our headquarters in Halesowen . Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment … employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Second Line ApplicationsSupportAnalyst (Trainee) At Hayley Dexis, our IT department is where problem-solving meets teamwork (and the occasional biscuit-fuelled debate). We’re looking … for a Trainee Second Line ApplicationsSupportAnalyst who’s ready to step up from first line into the world of second line application support. This is your chance to build on your initial service desk experience and take on more complex challenges, working with our ERP system and business-critical applications that keep More ❯
ApplicationSupportAnalyst SQL Abingdon/Hybrid £40,000pa £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking … to recruit a passionate and articulate ApplicationSupportAnalyst into a new client support team. On a day to day basis the ApplicationSupportAnalyst t is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team … will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. About you: The ApplicationSupportAnalyst needs to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication More ❯
ApplicationSupportAnalyst | SQL | Abingdon/Hybrid | £40,000pa – £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking … to recruit a passionate and articulate ApplicationSupportAnalyst into a new client support team. On a day to day basis the ApplicationSupportAnalyst t is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team … will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. About you: The ApplicationSupportAnalyst needs to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
AWD online
Service Desk ApplicationSupportAnalyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear … Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk ApplicationSupportAnalyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk … ApplicationSupportAnalyst you’ll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. The Service Desk ApplicationSupportAnalyst role offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. More ❯
ApplicationSupportAnalyst - Law Firm - £50K + Benefits Role Type: Permanent position Salary: Up to £50,000 + Benefits Hybrid: 50% in the office - 5 days every two weeks Office Location: Central London Client Sector: Legal Services Are you the go-to problem solver who thrives on keeping systems running smoothly? One of our key legal … clients is seeing an ApplicationSupportAnalyst to help support and enhance the business-critical applications that keep their Compliance Department operating at an optimum level. In this role, you'll: Provide 2nd line support for Compliance applications (Intapp Intake & Conflicts, plus other SaaS tools) Tackle incidents & requests through ServiceNow … and deployments Partner with vendors to keep systems optimized and effective Document processes, fixes, and improvements to strengthen team knowledge What they're looking for: Experience supporting business-critical applications (ideally in compliance, legal, or risk) Familiarity with ServiceNow or similar ITSM tools Excellent Excel skills, ideally utilising Power BI too SaaS + on-premise system supportMore ❯
Oxford, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Robert Half
Exciting opportunity for an ApplicationSupportAnalyst to join a growing business based near Oxford on a permanent basis, offering up to £30,000 plus excellent benefits (including hybrid working). The role The ApplicationSupportAnalyst will be responsible for: providing first line support and managing technical queries supporting … with various stakeholders across the business and externally to troubleshoot and resolve issues data analysis, problem solving, identifying trends/patterns within data About you Applicants for the ApplicationSupportAnalyst role will have: experience of handling data and data analysis skills excellent attention to detail, with ability to work in a process driven/high … accuracy environment excellent customer service, communication and support skills preferably have experience of/knowledge of CRM systems ability to work under pressure and on multiple projects/tasks On offer Salary up to £30,000 plus excellent benefits including hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for More ❯
ApplicationSupportAnalyst - Poole - £30,000 - 34,000 Our client is looking for a proactive and detail-oriented ApplicationSupportAnalyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external … suppliers. Key Responsibilities: Triage and manage support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues … resources Candidate Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: ApplicationSupportAnalyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced ApplicationSupportAnalyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that … values innovation and flexibility. You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with … scope to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line applicationsupport tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
ApplicationSupportAnalyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements … Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and applicationsupport including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience … with: SQL/databases Windows operating systems ApplicationSupport Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards Cross Desirable: An IT qualification or More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software supportanalyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a … supportive, forward-thinking business where you'll be the first point of contact for their customers IT queries. Working within a team of Support Analysts you will ideally have a lean/preference supporting the financial modules, so prior experience supporting financial application related to purchase ledger or accounts is preferable, The role comes with the option to … work onsite in their office full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial applicationsupport Deliver excellent customer service, including the ability to speak comfortably More ❯
ICT Application Service & SupportAnalyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in … releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL® processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third parties and internal teams … to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire More ❯
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an ApplicationSupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support … and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions … for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise applicationsupport experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with More ❯
Chalfont St. Peter, Buckinghamshire, United Kingdom
Mobilus Limited
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an ApplicationSupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support … and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions … for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise applicationsupport experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Kudos Partners
role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications SupportAnalyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation … and exceptional service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll … experience supporting digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and More ❯
Were partnering with a well-established and growing business in Poole to recruit an ApplicationSupport Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote … contractor, so youll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an ApplicationSupportAnalyst, youll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. Youll manage a busy … the best out of the technology available. What Were Looking For Were open on background you might be: Currently working in IT Support with exposure to applicationsupport, or A system superuser ready to step up into a dedicated applications role. Either way, youll need to be used to working in fast-paced environments, handling More ❯
Nuffield Industrial Estate, Poole, Dorset, England, United Kingdom
Jigsaw Specialist Recruitment Limited
We’re partnering with a well-established and growing business in Poole to recruit an ApplicationSupport Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment — where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a … remote contractor, so you’ll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an ApplicationSupportAnalyst, you’ll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. You … out of the technology available. What We’re Looking For We’re open on background — you might be: Currently working in IT Support with exposure to applicationsupport, or A system superuser ready to step up into a dedicated applications role. Either way, you’ll need to be used to working in fast-paced environments More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ApplicationSupport Specialist * Exciting opportunity for an ApplicationSupport Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, applicationsupport … technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing … support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release * Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree (essential) * Experience working with service desk ticketing tools More ❯
ApplicationSupportAnalyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Require... More ❯
ApplicationSupportAnalyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions click apply More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
Job Title: ApplicationSupportAnalyst Location: Newcastle upon Tyne Work Mode: Onsite Role Type: Permanent Experience: Graduates or up to 8 years of experience My client, a leading provider of technology solutions within financial services, is seeking an ApplicationSupport Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving … and resilience; manage business continuity processes. Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams. Qualifications: Prior experience in global applicationsupport (financial services preferred, not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders … have the required experience, please apply. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics More ❯
Eckington, Pershore, Worcestershire, England, United Kingdom
Big Red Recruitment
Do you thrive in complex, process-driven environments where precision counts? Are you comfortable supporting B2B clients in highly regulated sectors? Want to be more than just “support” and actually influence how the product evolves? A growing SaaS company in the utilities sector is looking for a Senior SupportAnalyst to join their collaborative … into testing and development. Your communication with devs, test leads, and users will help shape the product roadmap. What you’ll be doing Taking ownership of complex, B2B support queries (data, product or compliance-related). Investigating and resolving issues using T-SQL and product knowledge. Communicating with internal tech teams to feed UAT outcomes into fix planning. … desk. Salary : Up to £45,000 plus benefits Location : Primarily remote with two office days per month We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview More ❯
Gerrards Cross, Buckinghamshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ApplicationSupport Specialist Exciting opportunity for an ApplicationSupport Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience click apply for full job details More ❯
Devonshire Hayes have partnered with a fantastic organisation to help them secure an Application/Business SupportAnalyst to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL More ❯
Primary Purpose: Maintain and enhance hardware, software, and policing systems within a Windows environment. Key Responsibilities: Provide professional, customer-focused 2nd line support and manage escalated … tickets. Implement system changes, upgrades, and migrations; conduct testing before live deployment. Deploy approved hardware/software and maintain accurate IT asset records. Support a portfolio of applications and assist in incident/problem resolution. Maintain knowledge documentation for team resilience and knowledge sharing. Collaborate with internal teams and external partners for swift resolution of issues. Assist … in scheduling, testing, and executing software releases. Essential Skills/Experience: 1st/2nd line support experience in Windows environments. Strong problem-solving, organizational, and prioritization skills. Excellent customer service, communication, and documentation abilities. Ability to work under pressure, flexible, self-motivated, and team-oriented. Desirable Skills: Experience improving workplace systems and IT functionality. Proficiency with Active Directory More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
Hays are partnering with a financial services organisation based in Newport to support the recruitment of a permanent ApplicationSupport Analyst. The role offers flexible hybrid working and a salary up to £50,000pa depending on experience. In the role, you will collaborate closely with end-users, support teams, and developers to troubleshoot issues … Experience in UAT, regression testing, or automation is a plus. Strong analytical thinking, problem-solving, and communication Proficient in documenting processes and training users Experience with SaaS applicationsupport Familiar with test and monitoring automation tools (preferred) Understanding of ITIL and ticketing systems Practical experience in UAT, regression testing, and test automation (preferred) In return, you'll work More ❯