Multi-Shift Application Support Engineer (Remote)
Stockport, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
and curious application or systems engineers to join our technical operations team. A key purpose of the role is to provide technical support for our Sinara-built applications 24 hours a day, as such the position involves working beyond standard business hours, on a shift pattern rotating between evenings, overnight and early morning shifts with opportunity for … investigations to provide solutions or temporary workarounds ·Collaborating with developers upon identification of potential software defects ·Communicating with customers until incident resolution ·Transitioning issues to the standard-hours application support team ·Proactively collaboration in the incidents of all the members of the team ·Proactively updating support materials ·Contributing to customer service performance reports ·Documenting routine change … status. To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to [emailprotected] with Multi-shift Application Support Engineer in the subject line and our recruitment team will be in touch. #J-18808-Ljbffr More ❯
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