9 of 9 Applications Support Jobs in the West Midlands

Applications Support Analyst Salary Circa £43k Benefits include company pension scheme & private healthcare At Trent & Dove, we are driven to provide homes and services that transform homes, lives and communities. Technology and Data are at the heart of our strategies to deliver better services, improve efficiency, and empower our teams. Its an exciting time to join Trent … Dove as we are building a new in-house IT Transformation Team to drive change in the way we use business applications and data. Join us and play your part in improving efficiency, service delivery, data excellence and all customer and stakeholders expectations. About you You will play a pivotal role in supporting the effective use, maintenance, implementation and … a logical and analytical approach to problem-solving. Significant experience of supporting projects to implement/improve business applications Experience working with third-party suppliers to manage application support and development. Understanding of ITIL processes, including incident, problem and change management. Ability to work effectively with technical and non-technical stakeholders. Experience of working with project management More ❯

Role: Application Support Developer Location: Birmingham (Hybrid 1 Days A Week In-Office) Salary: £45,000 - £50,000 (Up to £55,000 with Library Systems Experience) Benefits: Competitive Pension and Annual Leave Employment Status: Fixed-Term (18 Months Initially) Network IT are looking for an Application Support Developer , someone who will join a leading Birmingham-based … organisation to support a dynamic application support function. You will lead a specific subset of applications and systems for a critical service, ensuring the environment continues to perform to high standards. This role is initially an 18-Month Fixed-Term opportunity and will require you to be on-site in Birmingham once a week, please … ensure you are OK with both criteria before applying. Role Overview In leading against the systems and applications of this specific function, you will be involved in application support for their users, alongside broader environment projects such as system implementations, upgrades, and integrations. Due to the technical nature of the environment, support of their systems More ❯

Application Support Engineer CoventryFull time Investigate and resolve escalated L2 incidents and requests. Provide updates on high-priority incidents and ensure timely resolution. Document resolutions, RCA, and corrective actions in the ticketing system. Liaise with L3 teams for unresolved critical issues. Work on open Problem Tasks/Records and contribute to permanent fixes. Identify potential workarounds to minimise … Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs are accurate and … current processes. Organise training material to include relevant documentation and videos. SP Review documentation gaps and suggest improvements. Review resolved incidents for accuracy and completeness. Identify inefficiencies in support processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring More ❯

An Application Support Developer is now sought by a leading Birmingham based Organisation. Working within a dynamic application support function, you will join a peer group of talented and experienced application support professionals. This Application Support Developer is initially a fixed term role for 18 months and offers hybrid working with one … day a week in Birmingham expected. You will be involved in application support, system implementations and integrations. As an experienced Application Developer, you must have proven programming skills and an understanding of systems integration would be beneficial. Essential experience Commercial application support experience Exceptional interpersonal skills A knowledge of ITIL Problem, Change and Incident management Application … testing lifecycl Proven technical/development skills: - Linux, Python and XML - Perl or similar scripting language - JavaScript -any flavour As the successful Application Support Developer, you will be offered a starting salary of £50,000 - £55,000 basic plus and excellent pension and 33+ days annual leave. Hybrid working is offered for this role but a presence on More ❯

Specialist Application Development Support Engineer Location: Stratford, London (5 days on-site) Salary: Up to £60,000 (depending on experience) Security Clearance: Candidates must be eligible for DV clearance (sole British passport holder) You’ll be part of a trusted engineering team supporting high-priority operational systems used in tackling serious organised crime and national security threats. The … direct collaboration with end users, and the chance to continuously develop your technical skillset across a broad tech stack. Key Responsibilities: Support, maintain and enhance critical bespoke applications Incident management and troubleshooting across multiple domains Design and development of application functionality Virtual infrastructure administration Monitoring system health and performance Database administration and optimisation Essential Skills: RedHat-based More ❯

and support of critical applications, working closely with product teams and stakeholders to deliver agile change and continuous improvement. What You'll Do: Lead the Application Support team, driving performance, service quality and agile delivery. Act as the primary link between users, product squads, vendors and IT support teams. Define and embed best … practices across support processes and service operations. Oversee system enhancements and production support requests, ensuring seamless delivery. Champion business change, SharePoint configuration, and AWS optimisation. Nurture strong, collaborative relationships across BA Digital and wider business … teams. What You'll Bring to British Airways: Strong understanding of support operations, with the ability to lead cross-functional collaboration. Experience in managing IT/Application Support teams, including vendor engagement and SLAs. Excellent communication, emotional intelligence and a structured, solution-focused mindset. A solid grounding in ITIL practices, legacy and OTS systems, and agile More ❯

TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and identifying root causes Communicating with users, developers, and stakeholders Improving application … stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of Data Structures Problem-solving in development or production environments Proficiency More ❯

Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. Scripting knowledge Comprehensive understanding of Microsoft tools and application environments Networking knowledge Strong communication, organization, problem-solving, and diagnostic skills At ease with showcasing solutions to … Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment More ❯

I am currently recruiting for an experienced and passionate individual to fulfil the role of Head of Application Support, to lead the delivery and support of a suite of cloud-hosted software solutions across multiple products and clients. You’ll oversee support teams across UK and European offices, ensuring exceptional service standards, strong client … improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring SLA/KPI targets are consistently met. Manage Jira Service Desk operations, incident resolution More ❯