5 of 5 Support Specialist Jobs in the West Midlands

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯

Job Title: Technical Support Specialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: 14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and … operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional … and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to More ❯

Job Title: Technical Support Specialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: £14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and … operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional … and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to More ❯

Job Title: Technical Support Specialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: £14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and … operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional … and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to More ❯

MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer Support Specialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯