Service Desk Technician
Corsham, Wiltshire, South West, United Kingdom
MASS Consultants
all levels, ensuring they feel supported and informed. You will also co-ordinate with third-party suppliers to arrange hardware repairs and replacements, manage stock levels, and assist with asset tracking and audits. If you enjoy working in a fast-paced environment, take pride in delivering excellent customer service, and are eager to grow your technical capabilities within a … the repair or replacement of faulty hardware through third-party suppliers Carry out routine and scheduled tasks as part of day-to-day operations Support stock control and inventory management for IT equipment and consumables Assist in hardware audits and hardware asset management Essential Experience Previous experience in an IT support or service desk role, ideally customer … effective communication skills, both written and verbal Desirable Experience ITIL Foundation certification or relevant formal training Experience liaising with hardware vendors and third-party maintenance providers Understanding of IT asset management tools and service management platforms Basic knowledge of the administration of Microsoft, VMWare and HP operating systems, applications and technologies Exposure to logistics processes within an More ❯
Employment Type: Permanent
Salary: £30,000
Posted: