IT Service Delivery Manager
- Hiring Organisation
- Bradford Teaching Hospitals NHS Foundation Trust
- Location
- Bradford, BD9 6RJ, United Kingdom
- Salary
- £57528.00 to £64750.00
strategic and operational leadership for IT Service Delivery, overseeing the Service Desk and frontline support teams, alongside key disciplines including incident, problem, change and asset management. With responsibility for services supporting around 6,500 staff, approximately 7,500 end-user devices and more than 60,000 support tickets each … Halo, Remedy Experience in managing budgets and procurement related to hardware, mobile telephony, and support infrastructure Expert level knowledge of ITIL, including Change, Transition, Asset and Incident Management Skills Essential Strong leadership, organisational, and team development skills Advanced analytical and problem-solving abilities, including root cause analysis ...