1 of 1 Atlassian Jobs in Liverpool

Delivery Team working across multiple clients to provide an ongoing support service in collaboration with the wider studio. You will be managing an Atlassian Jira Service Desk ensuring timely triage of incidents and service requests, managing the end to end process of incident management, adhering to SLAs and working … experience in client-facing role, including running monthly service reviews, P1 bridge calls and incident management calls relating to ongoing open incidents Experience with Atlassian Jira Service Management Experience working within an ITIL driven environment, with an ITIL qualification preferable AI literacy - comfortable using AI tools to make process ...