1 of 1 Automation Engineer Jobs in Cambridgeshire

Senior Software Development Engineer, Self-Service and Automation Team, Amazon Customer Service At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self Service and Automation features, and … on robust architecture, world class UX, and leverage Gen-AI technologies to drive insights and solutions through a myriad of applications. We are looking for a Senior Software Development Engineer (Sr. SDE) to be part of a Global Product and Technology team whose innovations and strategies will define the next generation of customer experience for Amazon Customer Service, providing … conflicting constraints along multiple dimensions - Create frameworks and solutions that enable seamless integration of GenAI technologies into existing systems - Collaborate with engineering and product teams to identify opportunities for automation and efficiency improvements - Establish best practices and guidelines for code organisation, clarity, simplicity, error handling, and documentation. - Drive innovation through technical demonstrations, workshops, and documentation - Drive team's OE More ❯