Senior Information Technology Engineer
- Hiring Organisation
- Harvey Nash
- Location
- Warrington, Cheshire, UK
- Employment Type
- Full-time
Lead on investigations into security breaches, outages, and recurring issues. Mentor and train junior engineers; support their development. Create technical documentation, update PSA tickets (Autotask), and maintain accurate records. Run knowledge-sharing sessions, post-incident reviews, and training workshops. Work collaboratively with the service desk when required. Communicate clearly … Draytek, Sophos ideal). VPN, RDS, AVD support. Microsoft Office support. Active Directory & Group Policy. Experience mentoring junior engineers and delivering training. Desirable Skills Autotask PSA, Datto RMM, IT Glue. Datto BCDR and networking. DFS, DNS, DHCP. Microsoft Intune/Endpoint Manager. Technical certifications (Microsoft, CCNA, CompTIA, etc.). ...