2 of 2 Autotask Jobs in the South West

automated alerts Troubleshooting issues and logging them into the company ticket system To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed Escalate relevant and more complex work to the 2nd More ❯

verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to£27,000(DOE) Regular training andfunded certifications Supportive culture with team socials 25 days annual leave + bank holidays increasing with More ❯