1 of 1 Autotask Jobs in Surrey

Contract Opportunity: Service Desk Manager/Service Delivery Manager – Autotask Implementation (Outside IR35) 📍 Location: Onsite – Surrey (near Redhill/Dorking/Guildford) 📆 Duration: Initial 2-month contract (strong chance of extension) 💰 Rate: Competitive day rate (DOE) – Outside IR35 🕒 Start: Immediate We’re seeking an experienced Service Desk Manager/Service Delivery Manager for a key Autotask ticketing system … implementation project with a growing MSP based in Surrey. 🎯 The Role You will take full ownership of the delivery and rollout of Autotask across the service desk and wider business. This is a hands-on leadership role where you'll be responsible for process design, configuration, stakeholder engagement, and ensuring smooth adoption across teams. ✅ Key Requirements Proven experience with … Autotask – implementation and optimisation Strong understanding of MSP operations and service delivery best practices Experience leading service desk transformation or tool migrations Comfortable working onsite with internal teams and stakeholders Ability to hit the ground running and drive delivery independently 💼 Desirable Prior experience delivering Autotask within an MSP environment ITIL framework knowledge Familiarity with change management and process More ❯